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Trouble with Outlook 2010 Plugin


shedenberg

Idea

Hi all:

 

I am an EN Premium user and use the EN Clipper for Outlook 2010 to archive all my emails.

 

When I went to clip some new emails today, I noticed if I selected multiple emails, the EN box grays out so I can not send multiple emails to EN at the same time. This functionality was working as recently as YESTERDAY and is one of the reasons I switched to EN from OneNote in the first place.

 

 I tried restarting and re-installing the plugin, but to no avail. Is this a feature change in the new update or a bug? I'm hoping the latter and that it can be restored quickly. It would take me forever to send individual emails to EN.

 

Any troubleshooting advice?

 

Thanks!

 

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4 replies to this idea

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i am having the same problem, after the recent update it's been very wonky and making outlook unstable, sometimes works, sometimes says internal error, have disabled and re-enabled, no avail, only thing have not done is a complete uninstall and reinstall, but time and short in the day for fiddling with software issues, am hoping others will post issued and get some advice/resolution from Evernote. submitted a help ticket but no reply yet. 

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The latest Windows update included a new version of the Outlook Clipper that at present doesn't handle batch email clipping. We are working to add back that functionality as soon as we can. 

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The latest Windows update included a new version of the Outlook Clipper that at present doesn't handle batch email clipping. We are working to add back that functionality as soon as we can. 

i here you, but seems issue is larger, it's not just batch clipping, but the entire functionality of the plug in is unstable and affects the operatiability of the outlook client

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Brand new (1 day) user of Evernote. My first day and Outlook 2010 (Win7, 64 bit) wouldn't load.

 

I started Outlook in safe mode and disabled my Addins one by one to find the source of the problem:  "Evernote Clipper for Microsoft Outlook"

 

I've disabled that Addin and everything else works fine :(

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