jrzap 16 Posted May 28, 2015 Share Posted May 28, 2015 I got charged $45.00 by Evernote, it's in my bank statement. The same day I got an email from Evernote stating that my Premium subscription had expired. I sent Customer Support a picture of the credit card charge asking them what was going on. That was almost 2 weeks ago!!!! I got a ticket number <Ticket# 1075647 - Premium subscription> My real problem is that I have been a Premium member for many years now and because this glich I was not able to use Presentation Mode on a very important project. It's obvious that since I sent my Customer Support request as a non Premium user (because THEIR system charged me but did not updated me!!!) I am on back log for a response. Does anybody know if there is a way to talk to some one or to contact a real person that can fix my problem?? I am almost ready to get rid of Evernote!!! This has really hit me as a customer because I trusted Evernote and not being able to use presentation mode when I had everything ready makes me think twice if they really care about the way I work. Link to comment
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