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I have upgraded from basic to plus and should have gone to premium. This was done today. is there a way I can upgrade to premium, without having to pay the full amount for premium eg $29.99 for plus and $56.99 for premium - difference of $27(this is what i want to pay to change up to premium)

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  • Level 5*

Hi.  We're a user forum with no access to payment details (for some reason ^_^) but I'm sure Evernote will either give you value for your payments or an appropriate credit.  If this has to work its way through more than one accounts system though - Evernote and iTunes forinstance - it might take a while.  Your best option to find out how to proceed is to submit a CS support request by choosing "payment issue" in the first dropdown after logging in here > https://www.evernote.com/SupportLogin.action

-or to reach out on Twitter @Evernotehelps
If you go by the website you'll get an instant acknowledgement and ticket number - post that here and we can get an admin to have a look at the issue for you.
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