Ryan Blackwell 0 Posted May 18, 2015 Posted May 18, 2015 I had Evernote on my Sony Z3 and had a few notes saved. I now have a new phone LG G3. I have logged into Evernote (had to reset my password) but none of my saved notes are present? Any help will be greatly appreciated!RegardsRyan
Level 5* gazumped 12,229 Posted May 19, 2015 Level 5* Posted May 19, 2015 Chances are you've managed to created a new account by accident - I'd revisit the 'old' log in information you have and doublecheck you have the right account for those notes. They don't disappear because you didn't use the account for a year or two. If in doubt raise a login issue by choosing "login/account access issue" in the first dropdown after logging in here > https://www.evernote.com/SupportLogin.action-or reach out on Twitter @Evernotehelps Premium / Business users also have access to a Chat option (7am-7pm PST weekdays) - click 'continue' on the support page after logging in.
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