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Lost scans when moving them to camera Roll (IOS)


Captnj

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Hi guys I transferred scans to photoroll (all of them) but only some transferred over. I'm not sure but I think all the JPG were ok but all the PDFs are lost and they are no longer in the scannable app either.. Where could they have gone? thanks!

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  • Level 5*

Hi.  I'd suggest you submit a lost data report by choosing "report a bug..." in the first dropdown after logging in here> https://www.evernote.com/SupportLogin.action

 

Premium / Business users also have access to a Chat option (7am-7pm PST weekdays) - click 'continue' on the support page after logging in.
 
I don't know what restrictions there might be (if any) on moving files into the photoroll,  but PDF files are not normally considered picture files,  so that might be part of the problem,
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