dani potter 1 Posted May 9, 2015 Share Posted May 9, 2015 Hi! My business premium account deactivated an hour and a half ago downgrading me to basic. I traveling and need access to the premium account but it's telling me I cannot update to premium at this time. When will I be back on board? I'm traveling for business and was counting on having this tonight. Thank you! Link to comment
Level 5* JMichaelTX 4,117 Posted May 14, 2015 Level 5* Share Posted May 14, 2015 @dani potter: Doesn't it seem like thinks always break at the worst possible moment? This should not have happened -- you should be able to upgrade immedately. Maybe there was some glitch in the Internet and/or in the Evernote web site. You might try signing out of Evernote and quit your browser. Then reopen your browser (or even use a different browser) and sign in at Evernote.com Worse case, clear all Evernote related cookies in your Browser, and try again. If it still will not let you upgrade, please do a screen capture of the message, and post here. Be sure to exclude or blur any personal account info. Link to comment
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