crucialmusic 2 Posted May 5, 2015 Share Posted May 5, 2015 Is it worth paying PREMIUM? When I was a FREE member I got HELP queries answered quite quickly However now I am a PREMIUM member I don't. BUT two weeks + ago I "lost" all my notes (8,000 over 4 years) I still have no resolution and no response to last two HELP tickets I have been patient and not flooded HELP DESK - I also don't seem to have access to LIVE HELP. I have "LOST" notes on two occasions when I was a free member and got talked through exactly what to do. My initial response from HELP DESK was not helpful and my follow-up led me nowhere? Should I simply close my account and claim money back? I am a big fan of EVERNOTE so would be sorry to have to move away but there are some important notes I have lost that are hampering me in my business I just the comment on the forum (which, at this stage. I have to disagree with Has anyone any pointers to stop my impending divorce from Evernote please?Premium makes a difference. We aim to have fast response times for all submitted tickets, but in times of higher than normal volume, being Premium will ensure you get to the front of the line. Link to comment
This topic is now archived and is closed to further replies.