Help! My scans have disappeared!

[diannehalper 1]

Where did they go? I opened the app up a couple of days ago and my 30+ scans were all there. When I opened it today, they were all gone with the exception of two! Very frustrating.

[gazumped 12,072]

Hi.  Did you save your scans to Evernote?  Have you checked your account?

[ApplesHK 1]

Same for me. Here one minute and gone the next. Most of my scans have saved to Evernote but some have not. New user so I understand I may not have saved correctly, but I pressed the blue tick and the scans were there in the tray this morning some 24 hrs after taking the shot. Then suddenly all scans are gone from the phone.

 

Is this normal that scans will not be saved on the phone?

Is there are way to retrieve them?

[gazumped 12,072]

Best I can offer is:

 

Getting started - https://evernote.com/contact/support/kb/#!/article/105432586

Full Guide - https://evernote.com/products/scannable/guide/

[diannehalper 1]

Okay, thank you. I appreciate everyone's support. It's a bummer when you lose data. I'll chock this one up to being a new user.