Turboshear 1 Posted April 28, 2015 Share Posted April 28, 2015 I have an Evernote scanner that is scanning photographs as pdfs. How do I correct this problem by having the scanner scan photos as jpegs? It used to do this automatically, and I can't find any settings to control this. Link to comment
Level 5* gazumped 11,474 Posted April 29, 2015 Level 5* Share Posted April 29, 2015 Hi. Check your settings. If you can find something about 'multi page' or 'single page', choose single page for JPG, multi for PDF. I don't know about auto detection - are you adding these photos as one stack? Try splitting them up with different sized pieces of paper to force the scanner to check what it's about to scan each time. The Evernote Edition Scanner runs on different software (AFAIK) from the standard, but my SCanSnap S1500 has SCanSnap Manager software that allows me to choose simplex/ duple and scan types from a desktop icon. Link to comment
Turboshear 1 Posted April 29, 2015 Author Share Posted April 29, 2015 Thanks for this advice...as you can see from this screenshot, there's really no setting to force the photo scan. And I did try mixing a document with a photo, and it scans it still as a pdf. I've searched the web and Evernote for 1 hr+ and can't find any documentation on this problem, which is a bummer since I have a lot of photos to scan, and when the Evernote scanner scans a pdf, it uses a different color palette or contrast than it does for photos. Any other suggestions? Link to comment
Level 5* gazumped 11,474 Posted April 29, 2015 Level 5* Share Posted April 29, 2015 Hmmn. I'd suggest you submit a CS support request by choosing "payment issue" in the first dropdown after logging in here> https://www.evernote.com/SupportLogin.action Premium / Business users also have access to a Chat option (7am-7pm PST weekdays) - click 'continue' on the support page after logging in. I don't have one of those snazzy scanners to play with so I can't check out any other options... sorry! Link to comment
Turboshear 1 Posted April 29, 2015 Author Share Posted April 29, 2015 Just figured it out...up at the very top task bar there's an obscure icon with an "S" on it that is the only place to change the scanner settings! It only took 2 hours to find this! Thanks for your kind helpfulness. Link to comment
Level 5* gazumped 11,474 Posted April 30, 2015 Level 5* Share Posted April 30, 2015 I think you may have helped a few folks too! I'll Evernote that tip for the future... Link to comment
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