YNWA 2 Posted April 28, 2015 Share Posted April 28, 2015 Hi, I am not sure I this problem was discussed before. I I found myself in a frustrating situation whenever I press the enter key or backspace key, the page scrolls up. It is a very similar problem that most of us faced a couple of years ago in our iPad which is resolved now. I have tried deactivating and reactivating, ScreenLock and all other function keys, but the problem still persist. Appreciate if someone can share with me how I can get out of this situation. Thanks in advance. YNWA Link to comment
Level 5* gazumped 10,750 Posted April 28, 2015 Level 5* Share Posted April 28, 2015 Hi. I think this behaviour officially qualifies as weird. Unless you (or someone with a warped sense of humour) changed the shortcut keys (Tools > Options > Hot Keys) - although there's no specific 'scroll up' key just make sure that Enter and Backspace aren't anywhere in the list... Failing that you might try uninstall/ reinstall - this 'should' not affect your notes database, but just in case - exit Evernote completely (File > Exit) Find and copy the folder C:\Users\<user>\AppData\Local\Evernote\Evernote\Databases to your desktop Control Panel > Programs > Uninstall > Evernote Re-download from Evernote.com Reinstall Log in again... Link to comment
YNWA 2 Posted April 29, 2015 Author Share Posted April 29, 2015 Hi. I think this behaviour officially qualifies as weird. Unless you (or someone with a warped sense of humour) changed the shortcut keys (Tools > Options > Hot Keys) - although there's no specific 'scroll up' key just make sure that Enter and Backspace aren't anywhere in the list... Failing that you might try uninstall/ reinstall - this 'should' not affect your notes database, but just in case - exit Evernote completely (File > Exit) Find and copy the folder C:\Users\<user>\AppData\Local\Evernote\Evernote\Databases to your desktop Control Panel > Programs > Uninstall > Evernote Re-download from Evernote.com Reinstall Log in again... Hi Gazumped, Thanks for your reply. In did it is strange. I reinstalled Evernote again...the problem is resolved. Thanks again ad have a blessed week. YNWA Link to comment
misshendry 1 Posted May 26, 2015 Share Posted May 26, 2015 Hello, I have also been having this problem and it is driving me nuts. I have uninstalled and reinstalled it on my mac, I haven't touched my shortkeys (and wouldn't know how) and so I wonder how to fix it? Any advice would be much much appreciated! Link to comment
Level 5* gazumped 10,750 Posted May 26, 2015 Level 5* Share Posted May 26, 2015 Hi. This is a Windows thread but the same fix may work for you - except when you reinstalled, did you use the App Store version again? Try downloading from Evernote.com (although the app store should have caught up with recent changes by now...) Link to comment
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