jezer 0 Posted April 23, 2015 Share Posted April 23, 2015 Hi, I was happy with my Note-Taker on my HTC phone. I recorded all my passwrds and login info on it, as well as book ideas, price comparisons etc. Then, without warning the free app was taken away and replaced with Evernote. I can't access my old recordings and therefore have lost VITAL info. When I try and explain this to the Evernote support team, they just sent me product details without any explanation of what I should do, or why I should do it. I tried again, and then again, and then again. All times they just ignored me. I contacted HTC, and they seem to think I have to pay to get my data back. Is this ethical? It's like if someone took all your records away without asking, replaced them with something you're unfamiliar with, and don't like, then asked you to pay for it. I am unemployed and don't want to pay £4 p/month. I also don't like being blackmailed for my own data. I'm upset over the time I've had to spend over this. I'm upset that I have no control of my phone's apps, I'm upset that it seems to be acceptable to rip people off, I'm upset because I can't log into any websites I use; I'm upset over smart phones in general, if this is what they're all about then, I'm back on a £20 Nokia. Do they even have my old data? I don't know 'cause they won't answer me. What should I do? What can I do? Link to comment
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