Popup - Can't get rid of this annoying popup

[railson_2 0]

How does one get rid of the an annoying popup (25 or more a day) asking to upgrade to premium because a file is too big to be downloaded.

I have gotten rid of the file but still get the popup

[marywildavsky@mac.com 1]

Same thing is happening to me, and it is driving me crazy.I am not a big user, but was considering trying to use Evernote more.

Now I am too irritated.

Have tried turning off "Content", which I saw suggested somewhere.

Hope the folks at Evernote Take Note and someone can come up with a solution.

[gazumped 12,214]

If the pop-up says the file is too big to download,  where is it being downloaded from?  Evernote?  Another web page?  If it's coming from the Evernote server,  then try logging in via http://https://www.evernote.com/Login.action?targetUrl=%2FHome.action and delete the file there.  If that's not the issue,  can you screenshot the pop-up and add the pic to this thread?

[marywildavsky@mac.com 1]

Thank you, gazumped. Your login link only gets the Safari response: can't find server. I cannot find this file anywhere, though have done searches. Pretty sure I deleted it.

Not sure I am doing this correctly, but here goes - screen shot from iPhone dowloaded to iPhoto on Mac:

 

file:///Users/marywildavsky/Pictures/iPhoto%20Library/Masters/2015/03/13/20150313-101840/IMG_1030.PNG

or

file:///Users/marywildavsky/Desktop/Evernote%20popup.jpg

 

Thanks for your help.

[gazumped 12,214]

Yeah..  your links don't work for me either.  Go to Evernote.com and log in to your account there to delete the file.

[marywildavsky@mac.com 1]

Sorry about that. 

The popup says:

Note Size Limit Exceeded

Note

Hour_of_Power_GENERIC_128k_stereo exceeds the maximum single note size of 25 MB and cannot be synced.

The there is the Upgrade stuff ...

I have searched my files and cannot find this. I also went to Evernote.com logged in and could not find it. Is there anywhere else to look.

I have done a spotlight search on my Mac, with zero result. Don't know where else to look, or how.

Only get this message on my iPhone. In fact now I think about it I doubt that I would have ever downloaded this!! It's really getting kind of strange.

Maybe I should delete Evernote from my iPhone then reload it? 

[gazumped 12,214]

Did you check in the trash notebook?  If you can get to your account in an installed desktop version,  or via Evernote.com,  you should be able to look at a List View in All Notes.  Scroll right for a 'note size' column and sort that by clicking on the title - once for one way,  twice for the reverse sort.  If you sort by size you should be able to get to the largest note wherever it's saved...

[marywildavsky@mac.com 1]

You are so patient. I have tried everything. Cleaning up notes on iPads, iPhone, Mac, emptying trash, opening everhnote from desktop, etc. Cannot find a "note size" column. Did a Spotlight search - no luck. I notice on the Mac that when I quit Evernote I get the following message. 

 file attachment may be currently open in another application.

Be aware that any changes to open file attachments will not synchronize with the Evernote Service until Evernote is re-launched.

Don't know if it has anything to do with the problem. I have sent a support request to Evernote. I will update this post if I have any luck. 

[railson_2 0]

Hi 

The message is attached. I tried to download the file via drop box but have now deleted same and still the message appears

IMG_0807.PNG.zip

[gazumped 12,214]

..and you're sure the file isn't in one device or another,  on the Web,  or in the Trash folder?

[railson_2 0]

I am sure that the file is not on my IPhone.

I am sure that the file is not in Dropbox on my iPhone or Dropbox on my Macbook Pro

The file does exist in 'documents' on my Macbook Pro

[gazumped 12,214]

OK back to basics now - have you logged out of Evernote and back in?  Restarted your MBP?

[marywildavsky@mac.com 1]

For a few days the pop-up seemed to vanish on the iPhone, but it is now back again.

I have tried everything, shutting down, restarting, searching for and removing strange files, etc.on my iPhone, iPads, MacBook Pro, to no avail. Not heard back yet from Evernote in response to my request for help. Logged out of Evernote and then back again on all of them.

Am wondering if I delete the Evernote app from the iPhone, and then reinstall it from Appstore  it will do the trick (banish the popup!!!), or will I lose all my data?

[gazumped 12,214]

Provided you have synced the iPhone to Evernote's server,  all your notes should be backed up there.  You can verify by logging in here in a desktop browser - https://www.evernote.com/Login.action?targetUrl=%2FHome.action

 

If you;re happy that this is correct,  then do uninstall/ restart/ reinstall - it can't hurt...

[marywildavsky@mac.com 1]

I have done the uninstall/ restart/ reinstall and so far so good. Thank you. We'll see how it goes, but I am hoping this has done away with the irritating mystery popup. I really appreciate all the help.