lisa cullen 3 Posted March 9, 2015 Share Posted March 9, 2015 Can anyone tell me how to get the files that where exported from my HTC notes to evernote? I had a service update and after I auctioned it the HTC notes was no longer available and it stated my files where sent to evernote and to retrieve them I had to set up this app ..which I did but the notes aren't here? Is there something else I need to do to see them? Link to comment
Level 5* jefito 5,589 Posted March 9, 2015 Level 5* Share Posted March 9, 2015 If you didn't have an Evernote account set up before the HTC Notes update, then you're probably going to need to contact HTC to figure out where your notes went. HTC can't open an Evernote account on your behalf. I've seen this issue reported here in the Evernote forums; seems like a pretty dumb update policy. Link to comment
Space_frog 1 Posted March 10, 2015 Share Posted March 10, 2015 I have the same problem... I am not able to find my notes Link to comment
Level 5* jefito 5,589 Posted March 10, 2015 Level 5* Share Posted March 10, 2015 What does HTC say? Link to comment
lisa cullen 3 Posted March 10, 2015 Author Share Posted March 10, 2015 They said to contact ever note as that's where they went n if I can't see them then they are lost as the HTC notes is gone ..not much help really Link to comment
Level 5* jefito 5,589 Posted March 10, 2015 Level 5* Share Posted March 10, 2015 They said to contact ever note as that's where they went n if I can't see them then they are lost as the HTC notes is gone ..not much help really In order for HTC to export your notes to an Evernote account, that account would need to have existed at the time that the export happened. If you didn't have such an account, then HTC's update program would have needed to make one for you. If they made one for you, then they should have told you about it; otherwise, how would you be able to access your notes? I can flag this for someone at Evernote to look into, but it sounds to me as though HTC totally screwed up this update. Link to comment
Level 5* jefito 5,589 Posted March 12, 2015 Level 5* Share Posted March 12, 2015 No update?What are you expecting? This is a user forum, and as best I can tell, it's an HTC problem. You are welcome to open a support request with Evernote, though. Start here: https://discussion.evernote.com/topic/51807-best-practices-submitting-a-support-ticket/ Link to comment
lisa cullen 3 Posted March 12, 2015 Author Share Posted March 12, 2015 Oh thank you soo much ..Yes that would be fab if you could ..HTC said they would of told me to save my files first before the update but they didn't as it happened during the night and when I checked my phone the next morning it said I had received updates ..didn't mention notes app until I tried going into it and it said it no longer exsisted and files had been transfered to evernotes and to download the app to read them Link to comment
Level 5* jefito 5,589 Posted March 13, 2015 Level 5* Share Posted March 13, 2015 This may help you folks out: https://discussion.evernote.com/topic/81803-my-old-notes-did-not-synch/?p=349680 Link to comment
Space_frog 1 Posted March 13, 2015 Share Posted March 13, 2015 This may help you folks out: https://discussion.evernote.com/topic/81803-my-old-notes-did-not-synch/?p=349680 that worked for me thank you very much Link to comment
i_dont_want_a_toaster 0 Posted July 7, 2015 Share Posted July 7, 2015 how about I don't want to sign up for your stupid cloud service. I don't want to download your friggin app. I just want my notes that were LOCALLY STORED on MY DEVICE. I don't want your damn toaster. how can i get the notes off my HTC one without having to share EVERYTHING with your stupid app? why do you need access to: contactscalendarphotos/gallerymicrophonemessages emailsEVERY DOG DAMNED THING about a person? you people are whats wrong with the internet. Go away with your intrusive, pervasive, sh1tty application. Link to comment
Morticia 193 Posted July 8, 2015 Share Posted July 8, 2015 Yes! Evernotes users is the bad side of internet. This is a forum mostly for users So yes, I'm guilty. And what's happens now? Link to comment
logandb 227 Posted July 9, 2015 Share Posted July 9, 2015 how about I don't want to sign up for your stupid cloud service. I don't want to download your friggin app. I just want my notes that were LOCALLY STORED on MY DEVICE. I don't want your damn toaster. how can i get the notes off my HTC one without having to share EVERYTHING with your stupid app? why do you need access to: contactscalendarphotos/gallerymicrophonemessages emailsEVERY DOG DAMNED THING about a person? you people are whats wrong with the internet. Go away with your intrusive, pervasive, sh1tty application. According to this site, you don't need to log in to Evernote and can create all of your notes in a local notebook on the HTC One. That way you are not sending your information to Evernote. Alternatively, deactivate Evernote and install Simple Notepad or similar. Link to comment
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