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How can I check the status of a bug fix?


Sapabt

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Hi everyone,

 

I opened a support request #873804 back in January. After several emails with support, my issue was identified as a bug and turned over to the devs. Since then, there's been an update, but the bug isn't fixed.

 

I feel the bug is kinda critical, the windows app doesn't remember my snippet sort settings between reboots. I figure if the app can't remember something simple like a sort setting, how can I be sure it saves my data accurately? It used to work, but was broken in a previous update.

 

How can I check to see where this but is on the “to-do” list, or if it's even being worked on? I've see references on this forum, from google searches that it's existed since about 2011.

 

I really like the app, it makes my life much easier, but leaving simple to fix bugs like this unfixed doesn't give me a warm fuzzy about the app.

 

I'm premium for a while longer, but I have cancelled my auto-renewal due to this.

 

Cheers,

bt

 

 

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If this is the Windows client, it's sort of a long-standing gotcha. The workaround (that usually works), is to set your sort setting the way that you like it, and then exit Evernote via FIle / Exit. When you restart, it should have remembered it (it's a registry setting), You may be set from there on out; I don't have this problem: I can set the sort setting, and it stays sticky. As this is a local configuration setting, it's not really related to anything to do with syncing, but I understand what you're saying there.

 

With respect to  your actual question, there is no public source for what Evernote is working on. Occasionally an employee will chime in with a "yep, we're actively working on that", but that's rare, and they generally don't give out ETAs.

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Heh, yea, Windows 7. The thing that gets me is it works fine on win8.1 and the web clients.

 

I tried several work arounds with the support fella, one of them worked, but not anymore. I got adventurous and changed them and tried to change them back. Now I'm stuck on a reverse alpha sort by date. I really want a straight alpha sort by title. Makes it easier to find things.

 

Oh well, as I said on the cancellation form, this gets fixed, I'll return to premium. Not gonna pay for something it'd take a dev less than an hour to fix. (I coded for a living back in the '70s. Sheesh, I'm old) :)

 

Cheers,

bt

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