Thorz 128 Posted March 5, 2015 Posted March 5, 2015 Hello I have already sent this 2 times via support tickets and have not got any response. It looks like there is a problem with your two-step verification activation process becasue every time I write my mobile number in the field choosing Norway(+47) I get a red message from the box that says "Enter a valid phone number that can receive SMS messages". I use this number to receive many verification SMS from lots of companies worldwide including Google, Microsoft, Paypal and many others. It looks like using a mobile number from another country works (I have tried with the mobile number of some family members in South America) but I need to enable two-step verification with my own number in Norway. I was using two-step verification with the Google authenticator app until february 2015 without any problems but i had to disable it because I physically changed my phone. Any help is greatly appreciated because the Evernote support has been useless with this issue. Thanks.
Wordsgood 526 Posted March 7, 2015 Posted March 7, 2015 Honestly, I have no idea if the below linked thread is of any use in this case or not, but it's the only thread I could think of:https://discussion.evernote.com/topic/81673-security-notice-sent-today-to-specific-evernote-accounts/#entry348172
Level 5* gazumped 12,230 Posted March 8, 2015 Level 5* Posted March 8, 2015 ...and if it's not, give us the ticket number from one of your support requests and we'll get the forum Admins to have a look at your query. We're mainly a user board here, so no-one has any access to two-step details other than their own.
Thorz 128 Posted May 16, 2015 Author Posted May 16, 2015 This was fixed by support. There was some kind of problem with the web form and my carrier.Thanks.
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