nikred 3 Posted February 18, 2015 Share Posted February 18, 2015 I can't get any feedback from Evernote as to why randomly clipper isn't working on either Chrome or safari. Have tried 2 macs and a pc and it's the same on all. Anyone any ideas. Link to comment
jbignert 473 Posted February 18, 2015 Share Posted February 18, 2015 Need a bit more info. - What happens when you click the toolbar button?- What URL's does it consistently fail on?- What Clipper & browser version number do you run? Link to comment
nikred 3 Posted February 18, 2015 Author Share Posted February 18, 2015 Hi, I am using clipper in the way I've always used it - on a pc at work, a pc at home, and 2 macs. It just says 'cannot save clip'. On every machine, on either Safari or Chrome. All updated. So I'm assuming an update has changed something but can't figure out what to do as it's one of the main things i use in Evernote. 6.2.4 (fc552eb/1.1.0.775) on Safari.Has only recently started happening. Link to comment
jbignert 473 Posted February 18, 2015 Share Posted February 18, 2015 For Safari we are affected by recent changes in how Safari handles Content Security Policy settings. More info about that here: https://discussion.evernote.com/topic/66224-safari-clipper-and-content-security-policy-csp-issue/ It sounds like you can start the Clipper and the user interface displays as normal but something prevents clips from being saved properly. Things to try:- Restart the browser. If updates happen in the background as it mostly does restarting is recommended. - Try signing out and then sign back in again.- Try re-installing the Web Clipper. - If the issue happens on certain URLs please post them here so we can test against them. In our tests both Chrome and Safari clippers work fine. Link to comment
nikred 3 Posted February 18, 2015 Author Share Posted February 18, 2015 I've restarted on all 5-6 machines!!!!!! will reinstall web clipper on one and see Clipper doesn't seem to work on my mac safari but does on the chrome - or rather it did. Link to comment
nikred 3 Posted February 18, 2015 Author Share Posted February 18, 2015 All sorted!! Thanks for your help!! Link to comment
patriot1 0 Posted February 18, 2015 Share Posted February 18, 2015 I began using Evernote per WSJ.com, which replaced its "save article" feature with Evernote Web Clipper. I use a MacBook Pro with OS X 10.9.5 and Safari 7.1.3. Usually, I can save articles from WSJ.com, but not from numerous other sites, e.g. NYTimes.com, WashingtonPost.com, ArchitecturalDigest.com, blogs, etc. Photos, too. The message "Cannot save clip" appears instead. I followed jbignert's suggestions above, but still cannot save. I would appreciate further assistance. Link to comment
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