rdvii 0 Posted February 13, 2015 Share Posted February 13, 2015 I have submitted three tickets, as a premium subscriber, but have received NO response except for the automated emails indicating that Evernote received my inquiries. Extremely bad customer support! Link to comment
tobelynehelp 2 Posted February 13, 2015 Share Posted February 13, 2015 I submitted two tickets fir help, and have not yet receive assistance! I an a Premium subscriber which was applied to my second account inadvertently while trying to change a password. When I paid and applied the premium service, it went to the account that was created in error instead of my Main account. It took me a very time to figure this out, but need help from Evernote to transfer the Premium service to the Main account. I raised two tickets, and still waiting for assistance.so am trying getting help here! Does Evernote read the forum notes? Is anyone know if there is a way for je to fix this? Is there a phone number for Evernote support.Ticket# 947570 feb 10, 2015Ticket# 945041 feb 8, 2015 Link to comment
Level 5* Metrodon 2,184 Posted February 13, 2015 Level 5* Share Posted February 13, 2015 I'll flag this and see if we can get an Evernote staff member to take a look. rdvii - you'll need to post your ticket numbers. Link to comment
rdvii 0 Posted February 13, 2015 Author Share Posted February 13, 2015 The ticket numbers are: 944440, 944449, and 950064. Link to comment
tobelynehelp 2 Posted February 13, 2015 Share Posted February 13, 2015 I'll flag this and see if we can get an Evernote staff member to take a look. rdvii - you'll need to post your ticket numbers.The tickets number are on my note above! 947570 & 945041I managed to get a hold for help using the Chat! I will follow up via the contact that is helping me.Thanks for your quick response, I truly appreciate. Link to comment
tobelynehelp 2 Posted February 13, 2015 Share Posted February 13, 2015 I'll flag this and see if we can get an Evernote staff member to take a look. rdvii - you'll need to post your ticket numbers.The tickets number are on my note above! 947570 & 945041I managed to get a hold for help using the Chat! I will follow up via the contact that is helping me.Thanks for your quick response, I truly appreciate.Hello just want to let you know that the problem as been solved. Plaese thank Nefre whom provided with Excellent service!! Link to comment
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