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How does a perfect stranger know the names of my notebooks


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  • Ex Employees

Please share your support ticket number to better investigate this issue! You can create a support ticket at evernote.com/support 


Also, can you confirm whether they are requesting one of your personal notebooks or they are trying to share a notebook from their account with you? 

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To repeat: I have never knowingly shared my notebook with a single person - ever.


And I just tried to submit a support ticket, at the suggestion of charboyd below. I fill out the info ... and it sends me back here to "ask the community". Talk about a circular reference!



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  • Level 5*

Hi.  Please retry the support ticket route.  If you're a free user,  only a few specific requests will get you past the 'ask the community' step - try reporting this as an account access issue (which it kind've is..) by choosing "login/account access issue" in the first dropdown after logging into this link > https://www.evernote.com/SupportLogin.action


Then you can post the ticket number.

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