Jump to content
We apologize for the inconvenience, but chat support is currently unavailable. Please feel free to submit an email ticket or reach out at discussion.evernote.com. Thank you for understanding. ×

Editing attachments causes them to disappear


Recommended Posts

  • Level 5*

It really helps if you divulge which Evernote client you are referring to: Windows, Mac, Android, iOS, web? What was the procedure that you used to edit the attachment?

Link to post

This time it was android, but it has happened with my windows clients also. Apparently evernote only allows recovering history if you pay for premium. This smells to me. Are these things disappearing for a reason>?

Link to post
  • Level 5*

You still haven't said what procedure you went through to edit the attachment. In Windows, you double-click on the attachment or right-click and use the "Open WIth". When you're done editing, you just save the attachment (not "Save As") and Evernote should pick up the change. If that fails for some reason, you can often find the saved file in the Attachments folder in your database folder (Tools / Options / General / Open Database folder.

 

Evernote is not trying to scam you or force you to upgrade. I use this feature in a free account without difficulty on Windows.

Link to post

You still haven't said what procedure you went through to edit the attachment. In Windows, you double-click on the attachment or right-click and use the "Open WIth". When you're done editing, you just save the attachment (not "Save As") and Evernote should pick up the change. If that fails for some reason, you can often find the saved file in the Attachments folder in your database folder (Tools / Options / General / Open Database folder.

 

Evernote is not trying to scam you or force you to upgrade. I use this feature in a free account without difficulty on Windows.

That's exactly what I do in windows. I found the file in the database folder. Thanx for that tip. I restored the file to the note. Then I went to my android and modified it and saved it several times. On the third try, it disappeared again. When I synced it then disappeared from the desktop as well. So what is going on-makes no sense?

Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...