Jump to content

Email address confirm - won't allow me to change


Recommended Posts

Posted

I get a pop up to verify my email almost daily. I always press send confirmation email, but my email address is missing a hyphen. When I go to update in evernote account settings, it says this email address is being used. I don't ever get the confirmation emails because its  missing the hyphen. What are my options? Soo annoying...

  • Level 5*
Posted

Do you have another (non-hyphenated) email address you could use?  Try changing your account address to that one,  exit Evernote,  restart and then change back.  See if you can get a correctly-spelled email address to stick.  It's possible that Evernote just doesn't allow for email addresses with hyphens,  in which event stick with the backup address for a while (so you at least get messages and updates) and submit a bug report by choosing "report a bug..." in the first dropdown after logging into this link > https://www.evernote.com/SupportLogin.action

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...