Michigan_Mike 0 Posted January 18, 2015 Share Posted January 18, 2015 Windows 7 / 64 bitEvernote 5.8.1.6061When installing Evernote 8.6.1.6061, I get two differnt error panels.First error pop-up:HKEY_CURRENT_USER32\SOFTWARE\Microsoft\Windows\CurrentVersion\RunAfter clicking Finish, the next pop-up messages appears:(.\Bootstrapper.cpp:915) 0x643:Fatal error during installationFrom searching the Evernote board, it appears others have had the same error.dguillaumeTom MaddoxTom Maddox noted that uninstalling previous version and then re-install new version worked.I was going to try uninstalling, but old version is nolonger there. Thanks, Mike Link to comment
Eduardo Teixeira 2 Posted January 18, 2015 Share Posted January 18, 2015 I´m having a similar problem.My EN started to run very slowly and I unstalled the program, but when I reinstalled it, EN simpley don´t download my notes.Looking into the EN folder I discovered that there´s no "databases" folder in it and if I create one and plast the username.ebx file EN simply don´t sync.I know is not the same thing, but I think is maybe is something related to the installation process on Win7.Support simply don´t find a way to help. Link to comment
Level 5* gazumped 11,664 Posted January 20, 2015 Level 5* Share Posted January 20, 2015 Hi both - in each case the errors sound like random installation problems. The usual advice is to uninstall, restart the device and the re-download and reinstall. If you're having problems uninstalling, then delete whatever Evernote files you can find, and use a system cleaner like Glary Utilities to get rid of hidden system files. Then restart and reinstall as before. If you get any error messages in the process please post screenshots here. Link to comment
cathmaris 0 Posted March 19, 2017 Share Posted March 19, 2017 HI These post a quite old, I'm hoping someone can help. I have been trying to install Evernote onto my computer unfortunately I keep getting this message (.\Bootstrapper.cpp:915) 0x643:Fatal error during installation I have Windows 10, 64 Bite. I've been able to install the app on my Samsung Galaxy S5 mobile but not on my computer, feeling very frustrated. Regards Cath Link to comment
Level 5* gazumped 11,664 Posted March 20, 2017 Level 5* Share Posted March 20, 2017 I replied to this in another thread (please don't post an issue more than once) - Link to comment
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