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Email to EN not arriving


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Posted

Im trying to forward two similar emails from my gmail acct to my EN account. Using a saved EN address that has worked and continues to work for other emails. Sent from gmail through Google chrome on both a windows and IOS (retried this am on my iPhone). I'm mystified. Any suggestions?

  • Level 5*
Posted

Any chance of anything in the emails that might trigger a spam filter?  Can you send the emails to your own email account?

Posted

Maybe....they are travel itineraries and have a few files attached to them.  I modified the subject.  Quick question....are the spam filters on Evernote?  Gmail?  I will try sending to my work outlook to see what it does with it.

  • Level 5*
Posted

I don't know what spam filters EN uses. Spam filters tend to be at the destination, though sometimes massages can be held at the source. I just thought of them since it had been working for you.

If the email makes it to your work account I would make sure the EN address is correct, that you aren't at your upload allowance, or if the attachments would create too large a note.

Posted

Thanks Cal, both notes made it through the work spam filters.  Address is correct.  I wasn't aware there was a note size limit - that may be it.  I'll check it (do you happen so know the note size limit?  I'm a newbie)

  • Level 5*
Posted

Same here. You aren't at your upload limit? Could they be in a different notebook? If you forwarded a different email now it makes it?

  • Level 5*
Posted

What's unique about the emails would be the question.

Posted

Cal,  thanks again.  Yes, not at my limit (I'm at a minute fraction of it).  I'll look around, hadn't occurred to me that they went to a different notebook.  I had it going to a travel notebook but maybe it was diverted.  Regardless, you've given me some good thoughts - I need to look at the emails themselves to see what's unique about them.  I'll post an update if I figure it out.....if there are any further ideas....let me know

  • Level 5*
Posted

Yeah, if you are using the @notebook feature if you misspell the notebook name the note ends up in your default notebook.

Hope you find the issue.

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