Evernote for Windows 5.8.2 Beta

Jackolicious · January 13, 2015

Hey Evernote land!

We just released a version for Windows. You can get it here: download

New
- Presence - See what other people are working on in the note list
- Work Chat
- Filter Work Chats by contact names, keywords, and attachments
- Improved notifications around chat errors
Fixed
- Context notification fixes
- Miscellaneous Crashes
- Sync improvements
- Note title font size issues

Enjoy!

HerbyDE · January 13, 2015

Presence: works in the note list of Web Beta (see the little icon/head in a shared Notebook) - but the note list in Windows client (snipplet view) don't show any new thing - no icons and so on (multiple syncing) ...

I think it would be a good thing to have an option to switch off Presence - not everybody want to be observed :-)

frankysea · January 14, 2015

The sync issue remains.

10:04:01 [10256] Client synchronization started

10:04:01 [9332] 0% Connecting to www.evernote.com/edam/note/s10

10:04:01 [9332] 0% * loaded 7 sync chunks, updateCount=30880

10:04:01 [9332] 0% Loaded updateCount: 30780

10:04:03 [9332] 0% Usage Metrics: sessionCount=0

10:04:03 [9332] 0% Client updateCount: 30780, server updateCount: 30880

10:04:03 [9332] 0% Retrieving list of changes from the server

10:04:03 [9332] 0% * saved 8 sync chunks, updateCount=30880

10:04:03 [9332] 0% Receiving account changes

10:04:03 [9332] 0% * expunge 0 notebooks, 1 notes, 0 tags, 0 searches, 0 linked notebooks

10:04:03 [9332] 0% * update 1 notebooks, 20 notes, 0 resources, 0 tags, 0 searches, 0 linked notebooks

10:04:03 [9332] 0% Connecting to www.evernote.com/edam/user

10:04:03 [9332] 0% Updating user "frankysea"

10:04:04 [9332] 0% * email last verified 2014/10/08 12:54:30 (UTC+8:00)

10:04:05 [11424] 0% Expunging 1 note

10:04:05 [9332] 0% Waiting for 1 base writer tasks

10:04:05 [11424] 0% Synchronizing 1 notebook

10:04:05 [11424] 100% Updating local notebook "Project-SP-Intranet"

10:04:05 [11424] 100% * guid={566A3B0A-096F-43A4-9661-EE0477BB94C3}

10:04:05 [9332] 100% Done waiting for 1 base writer tasks

10:04:05 [9332] 100% Submitting get 20 notes task

10:04:05 [9332] 5% Waiting for 1 sync tasks

10:04:05 [13428] 5% Connecting to www.evernote.com/edam/note/s10

10:04:05 [13428] 5% Retrieving 20 notes

10:04:05 [13428] 5% Retrieving note "蘭卡之旅人物篇 1"

10:04:05 [13428] 5% * guid={3f08a551-dee8-41a8-9dfa-952b01000c35}

10:04:05 [13428] 5% * note content, length=3342

10:04:05 [13428] 5% Retrieving resource, total size=2417057

10:04:05 [13428] 5% * guid={73feb4d7-411a-4402-9c87-04599e9455c0}

10:04:05 [13428] 5% * note={3f08a551-dee8-41a8-9dfa-952b01000c35}

10:04:05 [13428] 5% * resource data, size=2416541

10:04:05 [13428] 5% * resource recognition data, size=516

10:04:06 [13428] 10% Submitting a batch of 2 note calls, size=2.3MB

10:04:06 [13428] 10% * retrieving note content for batched note {3F08A551-DEE8-41A8-9DFA-952B01000C35}

10:04:26 [13428] 10% * retrieving batched resource {73FEB4D7-411A-4402-9C87-04599E9455C0}

10:04:26 [13428] 10% No more data to read.

10:04:26 [9332] 10% Done waiting for 1 sync tasks

10:04:27 [10256] Client synchronization finished, status: failed

10:04:27 [10256] * 1 item received

10:04:27 [10256] * elapsed time: 25s

frankysea · January 14, 2015

The sync problem on Windows version (Win 7) seems happened on large note ( almost 100 MB, with lots of photos ) .

LloydGarry · January 14, 2015

The sync issue remains.

10:04:01 [10256] Client synchronization started
10:04:01 [9332] 0% Connecting to www.evernote.com/edam/note/s10
10:04:01 [9332] 0% * loaded 7 sync chunks, updateCount=30880
10:04:01 [9332] 0% Loaded updateCount: 30780
10:04:03 [9332] 0% Usage Metrics: sessionCount=0
10:04:03 [9332] 0% Client updateCount: 30780, server updateCount: 30880
10:04:03 [9332] 0% Retrieving list of changes from the server
10:04:03 [9332] 0% * saved 8 sync chunks, updateCount=30880
10:04:03 [9332] 0% Receiving account changes
10:04:03 [9332] 0% * expunge 0 notebooks, 1 notes, 0 tags, 0 searches, 0 linked notebooks
10:04:03 [9332] 0% * update 1 notebooks, 20 notes, 0 resources, 0 tags, 0 searches, 0 linked notebooks
10:04:03 [9332] 0% Connecting to www.evernote.com/edam/user
10:04:03 [9332] 0% Updating user "frankysea"
10:04:04 [9332] 0% * email last verified 2014/10/08 12:54:30 (UTC+8:00)
10:04:05 [11424] 0% Expunging 1 note
10:04:05 [9332] 0% Waiting for 1 base writer tasks
10:04:05 [11424] 0% Synchronizing 1 notebook
10:04:05 [11424] 100% Updating local notebook "Project-SP-Intranet"
10:04:05 [11424] 100% * guid={566A3B0A-096F-43A4-9661-EE0477BB94C3}
10:04:05 [9332] 100% Done waiting for 1 base writer tasks
10:04:05 [9332] 100% Submitting get 20 notes task
10:04:05 [9332] 5% Waiting for 1 sync tasks
10:04:05 [13428] 5% Connecting to www.evernote.com/edam/note/s10
10:04:05 [13428] 5% Retrieving 20 notes
10:04:05 [13428] 5% Retrieving note "蘭卡之旅人物篇 1"
10:04:05 [13428] 5% * guid={3f08a551-dee8-41a8-9dfa-952b01000c35}
10:04:05 [13428] 5% * note content, length=3342
10:04:05 [13428] 5% Retrieving resource, total size=2417057
10:04:05 [13428] 5% * guid={73feb4d7-411a-4402-9c87-04599e9455c0}
10:04:05 [13428] 5% * note={3f08a551-dee8-41a8-9dfa-952b01000c35}
10:04:05 [13428] 5% * resource data, size=2416541
10:04:05 [13428] 5% * resource recognition data, size=516
10:04:06 [13428] 10% Submitting a batch of 2 note calls, size=2.3MB
10:04:06 [13428] 10% * retrieving note content for batched note {3F08A551-DEE8-41A8-9DFA-952B01000C35}
10:04:26 [13428] 10% * retrieving batched resource {73FEB4D7-411A-4402-9C87-04599E9455C0}
10:04:26 [13428] 10% No more data to read.
10:04:26 [9332] 10% Done waiting for 1 sync tasks
10:04:27 [10256] Client synchronization finished, status: failed
10:04:27 [10256] * 1 item received
10:04:27 [10256] * elapsed time: 25s

I think you will see in another area there are many Windows users who can not sync, some with only 200 notes and in my case the largest note is 203kb. So the size of the file does not appear to the problem.

Glad they released the new version, at least they still have a Windows team. Still does not fix the Sync problem....

K Drage · January 14, 2015

Still doesn't work to resolve sync issue:

09:48:43 [3136] 10% No more data to read.

09:48:43 [3396] 10% Done waiting for 11 sync tasks

09:48:43 [3396] 10% Waiting for 2 sync tasks

09:48:43 [3396] 10% Done waiting for 2 sync tasks

09:48:43 [1952] Client synchronization finished, status: failed

09:48:43 [1952] * 226 items received

09:48:43 [1952] * elapsed time: 4m 25s

I've now spent more than a working week on banging my head against Evernote.

Please can you acknowledge this issue and confirm when it is going to get fixed.

What is the advantage of paying for Premium when it doesn't work and there is no demonstration of a commitment to fix it?

FerociousFeline · January 14, 2015

I have to comment that my experience makes me very twitchy about introducing a beta version of anything into a production environment. That having been said, I suppose if nothing is working (syncing), then you haven't anything to lose.

To define the apparent problem rather more precisely, it seems that this is a problem for users using a Windows Client (Mac and Android Client users seem unaffected), and anecdotal accounts suggest that it may be caused by large notes (with lots of images), and possibly by low-speed internet connections. Furthermore, again anecdotally, the problem seems to equally hit users with huge volumes of notes (I have seen the number 15 000 notes mentioned) as well as users with a much smaller number of notes (I have seen one user with a couple of hundred notes).

Whilst I have the greatest respect for those users who have totally removed Evernote (using Revo) and then re-installed, it seems this course of action may or may not work.

It does also seem to me (without the benefit of any specialised knowledge) that this problem lies somewhere in the "pipe" between Evernote's servers and the user's interface on a Windows Client machine. In this context I define the word "pipe" as everything that happens between Evernote's Servers and the Windows Client (ie. Evernote's code, the Internet link, and the software running on the Windows Client).

Here I would make the point that the fact that your machine is running Windows and my machine is running Windows does not mean that the same things are happening under the covers - Microsoft continue to push out "Critical" and "Important" patches to the various flavours of Windows, and the description of the patches become ever more vague. There's not much I can do about this, but I would ask the support team/development team to take some notice of this because it's not unknown for Microsoft to issue a patch that solves one problem but creates a completely new problem.

Lastly, I would like to try and understand the ramifications of another possible means of remediation. In my case I had the situation where nothing was syncing. Shock, Horror, Despair! Then my desktop machine started syncing, but my laptop continued to fail. Running in desperation mode, I copied the Evernote "Database" folder from my Desktop to my laptop - and (Cheers, Cries of Joy & Clapping Hands!), my laptop then sync'd quite happily, and has continued so to do.

My hypothesis is that this cleared an irrecoverable problem in the "pipe" and permitted the laptop to happily sync. What I would like to understand is whether there is anything in the "Database" folder which is platform (ie. Windows, Mac or Android) specific, and whether there is anything that is specific to that particular client in the DB folder. In my case, my desktop machine is running Windows 7 Ultimate 64-bit, and the laptop is running Windows XP, so it was kind of the same platform, but two different version of Windows.

I would really welcome some input from the EN development and/or support teams on this - even if it's a huge snort of derision, provided the snort is accompanied with some reasoning as to "why it is Not A Good Idea"

Anyone?

Metrodon · January 14, 2015

Data is stored in different structures on the different clients - Windows uses a database, Mac uses a filestore, I'd guess that iOS is a database and I've no idea what they do with Android.

At a guess and based on what I've read in a few of these threads, seems like the Windows Evernote app gets choked on something in the database and this is why a complete reinstallation often solves the problem. I'm also guessing that the Evernote team haven't identified all of the scenarios where this can happen and that is why you see the same result caused by a few different but similar use cases.

chirmer · January 14, 2015

Did a clean install of Evernote with this new beta, and I still can't delete these infuriating tags.

LloydGarry · January 14, 2015

The sync issue remains.

10:04:01 [10256] Client synchronization started
10:04:01 [9332] 0% Connecting to www.evernote.com/edam/note/s10
10:04:01 [9332] 0% * loaded 7 sync chunks, updateCount=30880
10:04:01 [9332] 0% Loaded updateCount: 30780
10:04:03 [9332] 0% Usage Metrics: sessionCount=0
10:04:03 [9332] 0% Client updateCount: 30780, server updateCount: 30880
10:04:03 [9332] 0% Retrieving list of changes from the server
10:04:03 [9332] 0% * saved 8 sync chunks, updateCount=30880
10:04:03 [9332] 0% Receiving account changes
10:04:03 [9332] 0% * expunge 0 notebooks, 1 notes, 0 tags, 0 searches, 0 linked notebooks
10:04:03 [9332] 0% * update 1 notebooks, 20 notes, 0 resources, 0 tags, 0 searches, 0 linked notebooks
10:04:03 [9332] 0% Connecting to www.evernote.com/edam/user
10:04:03 [9332] 0% Updating user "frankysea"
10:04:04 [9332] 0% * email last verified 2014/10/08 12:54:30 (UTC+8:00)
10:04:05 [11424] 0% Expunging 1 note
10:04:05 [9332] 0% Waiting for 1 base writer tasks
10:04:05 [11424] 0% Synchronizing 1 notebook
10:04:05 [11424] 100% Updating local notebook "Project-SP-Intranet"
10:04:05 [11424] 100% * guid={566A3B0A-096F-43A4-9661-EE0477BB94C3}
10:04:05 [9332] 100% Done waiting for 1 base writer tasks
10:04:05 [9332] 100% Submitting get 20 notes task
10:04:05 [9332] 5% Waiting for 1 sync tasks
10:04:05 [13428] 5% Connecting to www.evernote.com/edam/note/s10
10:04:05 [13428] 5% Retrieving 20 notes
10:04:05 [13428] 5% Retrieving note "蘭卡之旅人物篇 1"
10:04:05 [13428] 5% * guid={3f08a551-dee8-41a8-9dfa-952b01000c35}
10:04:05 [13428] 5% * note content, length=3342
10:04:05 [13428] 5% Retrieving resource, total size=2417057
10:04:05 [13428] 5% * guid={73feb4d7-411a-4402-9c87-04599e9455c0}
10:04:05 [13428] 5% * note={3f08a551-dee8-41a8-9dfa-952b01000c35}
10:04:05 [13428] 5% * resource data, size=2416541
10:04:05 [13428] 5% * resource recognition data, size=516
10:04:06 [13428] 10% Submitting a batch of 2 note calls, size=2.3MB
10:04:06 [13428] 10% * retrieving note content for batched note {3F08A551-DEE8-41A8-9DFA-952B01000C35}
10:04:26 [13428] 10% * retrieving batched resource {73FEB4D7-411A-4402-9C87-04599E9455C0}
10:04:26 [13428] 10% No more data to read.
10:04:26 [9332] 10% Done waiting for 1 sync tasks
10:04:27 [10256] Client synchronization finished, status: failed
10:04:27 [10256] * 1 item received
10:04:27 [10256] * elapsed time: 25s

I fixed mine.

1. I used Revo Uninstaller. To be Clear, I used the Unistall not the Forced Uninstall.

2. I updated Windows. I doubt this had any impact as I have 2 machines and both use a different version of Windows and only one was updated.

3. I turned off the Internet connection.

4. Via Revo installer, I reinstalled the latest beta version offered above (I had already downloaded it)

5. When it asked for the connection to the Internet I then turned the connection on.

6. It then syncronised correctly.

I then tried a different sequence on my other laptop. I used the Forced unistaller and left the internet connection on. It did not Sync. So I gave up and followed the above and it worked, the other laptop syncronised.

CalS · January 14, 2015

Did a clean install of Evernote with this new beta, and I still can't delete these infuriating tags.

Have you tried adding the tag to a dummy note and then deleting the tag from there? Shot in the dark...

YzRacer · January 15, 2015

The Windows client sync issue will not be resolved until Evernote engineers fix it. This is unlikely to happen anytime soon. I am canceling my premium subscription and moving to DS Note on my Synology.

Jackolicious · January 15, 2015

We are actively working with many users directly to help diagnose and resolve sync issues.

frankysea · January 19, 2015

We are actively working with many users directly to help diagnose and resolve sync issues.

Evernote team Jack is actively helping me to solve the issue these days, although the problem is not identified and fixed yet, but great thanks for his help.

Chenguang Wang · January 19, 2015

sync failure is our common problem. I also have premium subscription

chirmer · January 20, 2015

Did a clean install of Evernote with this new beta, and I still can't delete these infuriating tags.

Have you tried adding the tag to a dummy note and then deleting the tag from there? Shot in the dark...

Unfortunately, yes. I have even stopped sharing on all notebooks (a pain for my coworkers), uninstalled Evernote, rebooted my computer, and they are STILL there. Most of these are duplicates - the tag is in use elsewhere. It's as if someone in my shared notebooks used the tag, and therefore Evernote made a permanent version I CANNOT get rid of. It's not an issue on my web client, MacBook Pro or my iOS devices - just my cursed Windows PC! It's a major, major, major pain in the tush. I was told in September a fix was planned for a future version of Evernote, and while it's only been 3 months... I'm losing patience.

CalS · January 20, 2015

Time to export/save local notebooks and rebuild the data base from the server? I hate to suggest it, but....

dconnet · January 20, 2015

Did a clean install of Evernote with this new beta, and I still can't delete these infuriating tags.

Have you tried adding the tag to a dummy note and then deleting the tag from there? Shot in the dark...
Unfortunately, yes. I have even stopped sharing on all notebooks (a pain for my coworkers), uninstalled Evernote, rebooted my computer, and they are STILL there. Most of these are duplicates - the tag is in use elsewhere. It's as if someone in my shared notebooks used the tag, and therefore Evernote made a permanent version I CANNOT get rid of. It's not an issue on my web client, MacBook Pro or my iOS devices - just my cursed Windows PC! It's a major, major, major pain in the tush. I was told in September a fix was planned for a future version of Evernote, and while it's only been 3 months... I'm losing patience.

If you hold the ctrl key down while bringing up the Help menu, some additional commands are available that may help:

- Delete Unused Account Tags

- Delete Unused Linked Tags

Pikespeak · January 22, 2015

Started having sync problems today, so read through this thread and followed all of the instructions on the knowledge base. I didn't go so far as to use Rev uninstaller. But I did uninstall and reinstall a couple of times, even as administrator. Nothing worked. Oddly my laptop and my tablet were not having problems, only my desktop.

I realized that my problems started almost as soon as I started using the clipper. So I erased a very large pdf (400+ pages though less than 2 MB) that I had clipped. Also erased it out of the trash can. Bingo. My desktop started syncing again. It uploaded to the web all of the 10 notes I had put on it before it stopped.

But then a final mystery. My laptop had everything now except for one note. I realized that that note was one of the last ones that had been clipped and though it was small, it had a URL. So in the web version I erased just the URL information. Bingo again, now the note showed up on my laptop as well.

So something weird going on with the clipper.

AlCamargos · January 22, 2015

Hey Evernote land!

We just released a version for Windows. You can get it here: download
Fixed
Context notification fixes
Miscellaneous Crashes
Sync improvements
Note title font size issues

Still doesn't work to resolve sync issue:

16:20:48 [4184] 13% No more data to read.16:20:48 [5492] 13% Done waiting for 8 sync tasks16:20:49 [5492] 13% Waiting for 1 sync tasks16:20:49 [5492] 13% Done waiting for 1 sync tasks16:20:49 [5048] Client synchronization finished, status: failed16:20:49 [5048] * 10 items received16:20:49 [5048] * elapsed time: 9m 28s

jefito · January 22, 2015

So something weird going on with the clipper.

Which clipper are you talking about? The web clipper? Or the in-built screen clipper?

Pikespeak · January 22, 2015

It was the evernote web clipper that I had added as an extension to my Firefox.

I don't know about the in-built screen clipper. How does that work? in case I need to use that instead of web clipper for the moment, it would be handy to know for me.

Thanks

Enjoying Evernote so far but I just wish that there was an easier way to import files from Info Select. There used to be a way to info select folders to HTML notes and then import that, but I guess that doesn't work anymore. So I am having to highlight the content of each info select note and drag that into a new note in Evernote (having made sure the title was in the first line of the info select note). When you have a lot of notes, that just takes time. Ugh.

jefito · January 22, 2015

It was the evernote web clipper that I had added as an extension to my Firefox.

That's a separate product. You might consider posting about your problem in the Web Clipper forum elsewhere here. jbignert, the Evernote staffer who rules that forum is usually pretty responsive and informative.

I don't know about the in-built screen clipper. How does that work? in case I need to use that instead of web clipper for the moment, it would be handy to know for me.
Thanks

Usually it's set up to trigger on the Win+PrtScn (Windows key + Print Screen key pressed simultaneously). You can then define an area on the screen to capture. You can either just left-click & release in a window or drag a rectangle with the left mouse button held down. Normally the destination for the clipped bitmap is your Evernote notebook. Alternatively, if you hold down the Ctrl key while clipping, the destination is the Windows clipboard; if you hold down the Shift key, the destination is a bitmap file saved to your desktop. See this article in the Evernote Knowledge Base: https://evernote.com/contact/support/kb/#/article/23193568

Pikespeak · January 22, 2015

Great. I used it to capture your note. Thanks.

gtcoder · June 1, 2015

Hi, any update on the Windows Sych issue? I haven't seen a relevant post since Jan-2015. I generally only use my Windows laptop in the office, on the corporate lan, behind the corporate firewall. However, it used to work and sych stopped working a few months ago. I assumed it was a firewall issue but my corporate tech support team added "www.evernote.com/edam/note/s403" and "*.google-analytics.com/*" to my policies but it still doesn't work. I only have (118) notes. I may have some images, voice files, etc. stored in a few notes. Nothing extravagant, nothing crazy. Although, how do I identify notes with large media files attached or embedded?

12:20:57 [6980] Command line: "C:\Program Files (x86)\Evernote\Evernote\Evernote.exe"
12:21:07 [1392] Client synchronization started
12:21:07 [2268] 0% Connecting to www.evernote.com/edam/note/s403
12:21:07 [2268] 0% Connecting account gtigan
12:21:07 [8968] 0% Connecting to www.evernote.com/edam/note/s403
12:21:07 [2268] 0% Loaded updateCount: 2686
12:21:07 [8968] 0% Synchronizing ads
12:21:07 [8968] 0% Reporting 1 ads, language: "en-US"
12:21:07 [8968] 0% * clientProperty: [client]=[EvernoteWindows]
12:21:07 [8968] 0% * ad id=874, impression time=0 count=0
12:21:17 [2700] Announcements feed download failed, error=INTERNET_TIMEOUT
12:21:17 [2700] * statusCode=0
12:21:17 [2700] * statusText=
12:21:17 [2700] * url=https://announce.evernote.com/?platformProduct=w32-evernote&locale=en-US_US&uid=70233927
12:21:18 [9000] 0% Connecting to WebSocket at ws.www.evernote.com:443
12:21:20 [7988] Google Analytics: Failed to send event (error: Unknown error 0x800C0005)
12:21:24 [9000] 0% WebSocket connection error
12:21:28 [2268] 0% Can't send HTTP request, error: INTERNET_CANNOT_CONNECT
12:21:41 [7988] Google Analytics: Failed to send event (error: Unknown error 0x800C0005)
12:21:49 [8968] 0% Can't send HTTP request, error: INTERNET_CANNOT_CONNECT
12:21:49 [1392] Client synchronization finished, status: failed
12:21:49 [1392] * error: Could not connect to Evernote server
12:21:49 [1392] * elapsed time: 41s

Jackolicious · June 1, 2015

@gtcoder, why not just open up *.evernote.com ?

CalS · June 1, 2015

@gtcoder,

There were some fixes to an SSL issue last October or so. May not be your issue but just in case. https://discussion.evernote.com/topic/70715-evernote-and-poodle/?hl=ssl

Evernote for Windows 5.8.2 Beta

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