mrgoerend 89 Posted January 6, 2015 Posted January 6, 2015 What is going on with this company? Seriously. Anyway, Evernote for Mac won't sync because it could not sync a note. I have searched and searched trying to find the note by it's title. I cannot find. I'm stuck. Now what?
Level 5* Metrodon 2,188 Posted January 6, 2015 Level 5* Posted January 6, 2015 If you are really stuck then i suggest that you go premium for a month.Although I can't support the shambolic way they've handled the transition I completely understand them withdrawing support from free users.
mrgoerend 89 Posted January 6, 2015 Author Posted January 6, 2015 Any ideas on how to handle this syncing issue? There's a 0% chance that I'll be paying to get help from Evernote on this. I've been a premium user for 4+ years before this month and the support then wasn't anything valuable, so I won't be paying to go back to that.
Level 5* Metrodon 2,188 Posted January 6, 2015 Level 5* Posted January 6, 2015 Anything in the activity log?
mrgoerend 89 Posted January 7, 2015 Author Posted January 7, 2015 I searched everywhere for the note (including the trash). I sorted by title and looked for the note. I emptied the trash. Force quit. Opened Evernote back up and it synced fine. Not sure why. Still a bit baffled about the lack of support for free accounts. Is that new or have I just never noticed because I've been premium up until a few weeks ago?
Level 5* gazumped 12,229 Posted January 7, 2015 Level 5* Posted January 7, 2015 https://discussion.evernote.com/topic/51807-best-practices-submitting-a-support-ticket/
Level 5* Metrodon 2,188 Posted January 7, 2015 Level 5* Posted January 7, 2015 At least you are back up and running now.
Wordsgood 526 Posted January 8, 2015 Posted January 8, 2015 Yes, tech support ended for free users several months ago.I searched everywhere for the note (including the trash). I sorted by title and looked for the note.I emptied the trash. Force quit. Opened Evernote back up and it synced fine. Not sure why.Still a bit baffled about the lack of support for free accounts. Is that new or have I just never noticed because I've been premium up until a few weeks ago?
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mrgoerend 89
What is going on with this company? Seriously.
Anyway, Evernote for Mac won't sync because it could not sync a note. I have searched and searched trying to find the note by it's title. I cannot find. I'm stuck. Now what?
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