marell 0 Posted December 30, 2014 Share Posted December 30, 2014 I have submitted a help request but since I'm not a premium member, I'm not sure I'll receive a response.I live by the notes in my Evernote app. However, now I can only see some of them in All Notes. If I delete the app and re-install, OR if I close out the app and restart, I can click on 1 note to see fully or add information. I've also received time out errors. Plus, it has been known to freeze.If I click on a second note - forget it. Once I click on it, it's blank and useless . I guess I can keep force-closing to get to the next note, but it's not practical. So, I can only click on 1 note at a time and have to close out to see another. I see the beginnings of some of them in the All Notes section. I've checked the support area and don't see any issues about anything like this. I'm running the latest Apple iOS 8.1.2 and the latest Evernote update. Isn't anyone else having the same issue? Link to comment
Level 5* gazumped 11,652 Posted December 31, 2014 Level 5* Share Posted December 31, 2014 Have you tried uninstalling and reinstalling the app on your phone? Link to comment
marell 0 Posted December 31, 2014 Author Share Posted December 31, 2014 Thanks, gazumped, I did uninstall and reinstall the app and it didn't help. Today I did receive an email from support and their fix worked. In Evernote Settings, I was told to go to General > Recent Notes in Today and disable...then restart the app. It worked! Thanks for your reply. Link to comment
Level 5* gazumped 11,652 Posted December 31, 2014 Level 5* Share Posted December 31, 2014 Would've been my next suggestion... Glad it worked anyway. Link to comment
klinkett 1 Posted January 20, 2015 Share Posted January 20, 2015 Thanks, gazumped, I did uninstall and reinstall the app and it didn't help. Today I did receive an email from support and their fix worked. In Evernote Settings, I was told to go to General > Recent Notes in Today and disable...then restart the app. It worked! Thanks for your reply. It worked! I am so grateful for this information. Thank you very much. Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.