Smart tags dont work - moleskine

[SMD 1]

so i have read all the posts and still the app doesnt recognise my smart tags

iphone 5S

in camera choosing document

flash on, flash off, flash auto

auto focus 

 

no recognition at all - also when i go into Tags surely they should already be there as default?

 

 

[gazumped 11,665]

Are you a premium user?

[SMD 1]

Yep

[gazumped 11,665]

OK then - As far as I recall the settings for Moleskine start out all set up,  but directed to the default notebook - you can go to Android > Settings > Camera > Moleskine to change this.

[SMD 1]

Thank you but it's an iPhone 5s

[gazumped 11,665]

Ah.

 

iPhone, iPad & iPod Touch

To customize Smart Stickers on an iPhone, iPad or iPod Touch, do the following:

1. Tap your username from the Home Screen to bring up the Account Settings
2. Scroll down to the Camera Settings section and select Moleskine Notebook
3. Tap the Smart Sticker you want to modify. The tag and notebook currently associated with the Smart Sticker will be shown
4. To change the notebook associated with the Smart Sticker, tap the Notebook option, then select a notebook from the list or create a new one by typing a name into the text field. All notes that have this Smart Sticker will now be saved to the selected notebook automatically when captured with the Document Camera
5. To change the tag associated with the Smart Sticker, tap the Tags option, then select a tag from the list or create a new one with the text field. To remove a tag from the Smart Sticker and revert to the default tag, tap the checkmark next to your selected tag. All notes that have this Smart Sticker will now be saved with the selected tags automatically when captured with the Document Camera.

- https://evernote.com/partner/moleskine/guide/

[SMD 1]

Ah.

 

iPhone, iPad & iPod Touch

To customize Smart Stickers on an iPhone, iPad or iPod Touch, do the following:

1. Tap your username from the Home Screen to bring up the Account Settings
2. Scroll down to the Camera Settings section and select Moleskine Notebook
3. Tap the Smart Sticker you want to modify. The tag and notebook currently associated with the Smart Sticker will be shown
4. To change the notebook associated with the Smart Sticker, tap the Notebook option, then select a notebook from the list or create a new one by typing a name into the text field. All notes that have this Smart Sticker will now be saved to the selected notebook automatically when captured with the Document Camera
5. To change the tag associated with the Smart Sticker, tap the Tags option, then select a tag from the list or create a new one with the text field. To remove a tag from the Smart Sticker and revert to the default tag, tap the checkmark next to your selected tag. All notes that have this Smart Sticker will now be saved with the selected tags automatically when captured with the Document Camera.

- https://evernote.com/partner/moleskine/guide/

nope - still doesnt work!

[gazumped 11,665]

Weird.  Do you get any result when taking a picture?  A note?  A snapshot in your picture roll?  Only things I can suggest are:

1. uninstall the app / restart phone / reinstall app / try again...
2. submit a bug report by choosing "bug..." in the first dropdown after this link > https://evernote.com/contact/support/

[SMD 1]

 

Weird.  Do you get any result when taking a picture?  A note?  A snapshot in your picture roll?  Only things I can suggest are:

1. uninstall the app / restart phone / reinstall app / try again...
2. submit a bug report by choosing "bug..." in the first dropdown after this link > https://evernote.com/contact/support/

 

yes i get pictures in the roll - and it creates notes

 

i will do what you suggest

 

thanks for your help

[DmitryD 0]

I was struggling with the smart tags too, but then my colleague found a solution:

1) make sure your camera is in an automatic mode (make sure an incon in the top right corner looks like a picture frame);

2) press white button to take a picture. You should see scanned document (not the picture of a document) which is more contrast than normal picture and more cropped. On the top left corner the smart tags will appear (see picture below).

[lucianicirony 0]

Moleskine tagging does not work. It appears to, but the document merely appears in the default folder. Disapppointing. The paper quality of these notebooks is also poor, particularly if you use a real fountain pen and quality opaque ink.