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WSJ Offer to Upgrade to Premium for FREE - HELP!

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I have tried twice now to upgrade to Premium taking advantage of the Wall Street Journal Offer.

When I go into Evernote it asks if I want to upgrade to Premium - and if I say yes it looks for a Credit Card.

If I try again to access Premium and the WSJ Site it tells me that I've already taken advantage of the offer.


So I am unable to access Premium even tho' WSJ says I already have it.  BUT I DON'T.


My this is annoying!!!




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  • Level 5*

Please raise a support ticket with your details - see link below - and choose "payment issues" from the first dropdown.  


This is a user forum and we don't have access to any account information,  but Customer Services will deal with your query as a matter of priority - though this being a heavy holiday period I'm not exactly sure what that will mean...

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