Rav4Yeshua 0 Posted December 21, 2014 Share Posted December 21, 2014 How do I remove where my password is showing at the top left of my home page under the tab menu items? I was unpleasantly surprised to see it where anyone can look at it. Link to comment
Level 5* gazumped 10,328 Posted December 22, 2014 Level 5* Share Posted December 22, 2014 That shouldn't happen in any version of Evernote unless you somehow set up your password as your user name. What Evernote are you using? Web/ Desktop/ Mac/ Windows/ Android/ iOS...? Link to comment
Evernote Staff charboyd 272 Posted December 22, 2014 Evernote Staff Share Posted December 22, 2014 It sounds like you accidentally set your password as your username. Please create a support ticket requesting this be changed and message back your ticket #. We can assist in updating your username through a support ticket. Link to comment
Rav4Yeshua 0 Posted December 22, 2014 Author Share Posted December 22, 2014 Thanks. I don't see where I create a support ticket. Link to comment
Level 5* gazumped 10,328 Posted December 22, 2014 Level 5* Share Posted December 22, 2014 See the links in my signature and @charboyd's post? Link to comment
BurgersNFries 2,407 Posted December 22, 2014 Share Posted December 22, 2014 See the links in my signature and @charboyd's post? (biting tongue...) Link to comment
Level 5* gazumped 10,328 Posted December 22, 2014 Level 5* Share Posted December 22, 2014 Play nice.. Link to comment
BurgersNFries 2,407 Posted December 22, 2014 Share Posted December 22, 2014 This is me playing nice. Link to comment
Rav4Yeshua 0 Posted December 22, 2014 Author Share Posted December 22, 2014 BurgerNFries, your biting your tongue as an Evernote moderator lacks taste as someone who should be putting a good face on Evernote. I'll be sure to mention your comments when I contact Evernote. Thank you, gazumped for wanting to be helpful and kind. FYI, the links only lead to a support page which says NOTHING about support tickets. Finally found the teeny small print at the bottom by "contact us" which allows me to send Evernote a message. I hope it's answered by someone like gazumped. Thanks to BurgersNFries, my first Evernote experience has been distasteful. Link to comment
Level 5* gazumped 10,328 Posted December 22, 2014 Level 5* Share Posted December 22, 2014 Thanks for your comments, but actually this is a user forum, and BnF and I are both just users of the software, not employees. If you're not familiar with forums it can be a little stressful to make your comments in a public forum and have others give critical feedback - but basically by posting here you're asking a number of busy people around the world for their personal help. It's polite to do that only after you've read instructions carefully and done as much research on your own as you possibly can. I was a bit abrupt with someone the other day who thought it was a good idea to ask the same question in two different ways and two different places. Since it's always a challenge to try to get through as many new queries as possible in the day -I also have a day job- I wasn't pleased to think of someone adding to my workload unnecessarily, and said so. He wasn't pleased, but he did get his answer. Link to comment
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