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Exceeded monthly allowance after one web clip


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I have a basic account and my monthly allowance reset today. After using the web clipper once I seem to have used it all. My account info says that it will reset in 30 days. This seems like a mistake to me. Is there any way for basic account holders to contact Evernote for fixes like this?

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  • Level 5*

Hi - if your upload status shows "days left in cycle" as anything other than 30 then it hasn't reset yet.  Check under 'Settings' via Evernote Web.

 

To save notes until then,  use a Local Notebook and move any notes into your synced notebooks once you have the headroom to do so.

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Thanks for the help! I signed in to Evernote Web and all was well--my monthly allowance had reset. I then rechecked my desktop version and it still hadn't changed but then a few minutes later it righted itself. 

 

Thank you so much!

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