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Evernote Premium Crashing on Yosemite


dkanigan

Idea

Evernote crashing repeatedly.  Have reinstalled app multiple times. No change. Need help

 

Incident Identifier: C7D3690F-E88F-4893-82CC-1F569AD30A1B

CrashReporter Key:   5B3EFBB2-11E2-5481-8044-73290131E2E8

Hardware Model:      MacBookAir6,2
Process:         Evernote [1894]
Path:            /Applications/Evernote.app/Contents/MacOS/Evernote
Identifier:      com.evernote.Evernote
Version:         451151
Code Type:       X86-64
Parent Process:  launchd [1]
 
Date/Time:       2014-12-07 13:14:58 +0000
OS Version:      Mac OS X 10.10.1 (14B25)
Report Version:  104
 
Exception Type:  SIGABRT
Exception Codes: #0 at 0x7fff8e677282
Crashed Thread:  2
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3 replies to this idea

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  • Level 5*

Hi.  Hopefully these links will help you -

Evernote's KB article about the v6.x release and subsequent problems...
https://evernote.com/contact/support/kb/#/article/105269246

Blog item on 6.x -
http://blogs.canoe.ca/canoetech/signs-of-the-times/evernote-6-for-mac-update-may-cause-files-to-appear-lost/

Most important tip seems to be to get the latest version (6.0.3)  and to reboot the device after the update and allow Evernote to reindex its database.
 

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  • Level 5*

Hmmn.  OK now you're in Ticket territory - (see link below) - Choose Bug report from the initial options and follow through with the details.  Follow the same router in LA time tomorrow and you should be able to use the Chat option to get a live response...

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