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windows 7 desktop won't sync


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evernote will not sync. says cannot connect to evernote service. i have a good internet connection, am running the latest version and have re-started the computer. still no joy. I have a premium account which the support website indicates is eligible for email and chat support. i sent an email, but would prefer a chat... however i see nopway of accessing a live chat with evernote support. thanks for any help or guidance. 

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