K Drage 7 Posted December 6, 2014 Share Posted December 6, 2014 I am currently receiving very poor service from Evernote. As a Premium User for more than three years this is very disappointing. Evernote on my Laptop has not worked for a number of weeks. Customer Service are slow to respond and require a lot of prompting. Paraphrasing the most recent response from Korben D says "we don't know how to fix the problem, we can't tell you when it will be fixed." I have asked for a refund on my Premium payments as they are unable to provide the service. Is anyone else experiencing a technical issue such that the software doesn't run, and the very poor, unresponsive service contact? Link to comment
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