evernote sync error on win7: EDAMNotFoundException

[LoveEvernote 0]

Recently, I met a sync issue, 23:17:11 [10528] 100% EDAMNotFoundException: id="Note.guid" key="fd5a6998-52bf-4c50-9e38-39b84c261215"

this caused me sync failure on Windows 7.

I tried methods on evernote forum, but all falied.

in the end, I have to clear all my content on the web server and pc client . this wastes me 1G or more data trafic.

worse than that, the sync function still does not work on all my 2 Windows pc.

 

in summary,

I want my account data content reset or fix my account sync error 

could you add 1G data traffic to my account?

by the way, I am a premium member.

thx.

 

the following is my activity log:

23:17:10 [10528] 100% Retrieving note "XXXXX"

23:17:10 [10528] 100% * guid={efffcf97-74bc-4377-aba2-633980c5cfb3}

23:17:10 [10528] 100% * note content, length=693

23:17:10 [10528] 100% Retrieving resource, total size=23493

23:17:10 [10528] 100% * guid={d9a0b8e4-5ff8-4620-abdf-333c0603b1cd}

23:17:10 [10528] 100% * note={efffcf97-74bc-4377-aba2-633980c5cfb3}

23:17:10 [10528] 100% * resource data, size=22839

23:17:10 [10528] 100% * resource recognition data, size=654

23:17:10 [10528] 100% Retrieving resource, total size=55205

23:17:10 [10528] 100% * guid={e774e37e-a25a-4ab6-8c96-b77911dfeff7}

23:17:10 [10528] 100% * note={efffcf97-74bc-4377-aba2-633980c5cfb3}

23:17:10 [10528] 100% * resource data, size=53819

23:17:10 [10528] 100% * resource recognition data, size=1386

23:17:10 [10528] 100% Retrieving resource, total size=256301

23:17:10 [10528] 100% * guid={9898029f-fe03-45b7-ab97-4db43c39cb76}

23:17:10 [10528] 100% * note={efffcf97-74bc-4377-aba2-633980c5cfb3}

23:17:10 [10528] 100% * resource data, size=253578

23:17:10 [10528] 100% * resource recognition data, size=2723

23:17:10 [10528] 100% Retrieving resource, total size=67464

23:17:10 [10528] 100% * guid={ad286b14-6836-49cd-bbbe-f4e152541dea}

23:17:10 [10528] 100% * note={efffcf97-74bc-4377-aba2-633980c5cfb3}

23:17:10 [10528] 100% * resource data, size=66581

23:17:10 [10528] 100% * resource recognition data, size=883

23:17:10 [10528] 100% Retrieving resource, total size=81480

23:17:10 [10528] 100% * guid={6e26d40e-c481-4b59-8956-2e15e024321a}

23:17:10 [10528] 100% * note={efffcf97-74bc-4377-aba2-633980c5cfb3}

23:17:10 [10528] 100% * resource data, size=80323

23:17:10 [10528] 100% * resource recognition data, size=1157

23:17:11 [10528] 100% Submitting a batch of 50 note calls, size=3.8MB

23:17:11 [10528] 100% EDAMNotFoundException: id="Note.guid" key="fd5a6998-52bf-4c50-9e38-39b84c261215"

23:17:12 [10740] Client synchronization finished, status: failed

23:17:12 [10740] * 406 items received

23:17:12 [10740] * elapsed time: 5s

Evernote_5.7.2.5753_20141217.zip

[gazumped 8,722]

Hi.  As a premium member you'd do better raising a support ticket and trying the Chat function (weekdays,  LA time). This is a user forum and we don't have the access to alter account details.

[LoveEvernote 0]

Hi.  As a premium member you'd do better raising a support ticket and trying the Chat function (weekdays,  LA time). This is a user forum and we don't have the access to alter account details.

I have already sent the ticket serveral days ago and just now but got no reply and is waiting for answer.

[gazumped 8,722]

Hmmn.  I gathered that this is a connection from China,  and there are several threads on that issue -

 

https://discussion.evernote.com/topic/55377-evernote-5213108-international-still-not-syncing-in-china/
https://discussion.evernote.com/topic/55820-sync-fail-in-china/

 

If you post the ticket number here,  we may be able to get an Admin person to chase it up - meantime anyone else got ideas on syncing to the US from there?

[LoveEvernote 0]

the ticket number is 861752 and 861772, they are the same 

thx a lot

by the way, I already used the method signing in and out , unstall and re-install and restart PC, VPN, ....etc.

they all did not work.

[gazumped 8,722]

OK I flagged your tickets - it may take a day or two but you should hear something soon...