James36 1 Posted December 3, 2014 Share Posted December 3, 2014 Yesterday my Notebooks displayed in the Left Panel suddenly appeared in non-alpha order. I am using the Evernote software on a ThinkPad, which I have used successfully for over one year and never had this happen before. I have logged out of my account, Quit Evernote from the hidden icon tab, even deleted the software from my computer and re-installed the program, but each time the Notebooks appear in a random order. I do not have this problem on the apps on my iPhone and iPad - the Notebooks are listed in alpha order, even after several syncs. Does anyone know how to restore them in alpha order? Thank you! Link to comment
Level 5* gazumped 11,652 Posted December 24, 2014 Level 5* Share Posted December 24, 2014 Hi - is this still an issue? I've not heard of notebooks refusing to sort into alpha order despite all attempts. What version of the software are you using? Link to comment
James36 1 Posted December 29, 2014 Author Share Posted December 29, 2014 Thank you for responding. I'm not sure of the version, but it is the latest I'm able to download. I've gone through four different help tickets and still no resolution. Link to comment
BasieBand 42 Posted December 29, 2014 Share Posted December 29, 2014 I am having the same problem. My notes finally synced using Windows version 5.8.1, but the notebooks and tags are in a random order. If I click on a notebook in the side panel, I get a runtime error. Support is working on it, but it's been several weeks. Link to comment
James36 1 Posted December 29, 2014 Author Share Posted December 29, 2014 I'm getting a runtime error each time I attempt to assign a note to a notebook. I'm 4 weeks into this with no resolution. Link to comment
BasieBand 42 Posted December 30, 2014 Share Posted December 30, 2014 I'm getting a runtime error each time I attempt to assign a note to a notebook. I'm 4 weeks into this with no resolution.Join the club. Link to comment
Level 5* gazumped 11,652 Posted December 30, 2014 Level 5* Share Posted December 30, 2014 Well, if support are looking into this I don't want to start tossing out random suggestions. I've used Evernote in Windows versions from Vista to 8.1 with no notebook sorting issues that I've been aware of.. Is this a 'large number of notebooks' issue - does sort fail after 50 notebooks, 100, 200? There's a maximum number of 250 notebooks (free/prem/business) so if you're close to that maybe things get difficult? Link to comment
LaFlamme 79 Posted January 2, 2015 Share Posted January 2, 2015 Well, hell. Misery loves company. I've been trying to troubleshoot this very issue all day. Didn't realize there were others in the same boat. Another topic to follow. I've been following all the "evernote not responding" threads because I have that problem, too. Now I'm struggling just to get back to that state of things. What a mess. Link to comment
LaFlamme 79 Posted January 5, 2015 Share Posted January 5, 2015 Huge mess!That's putting it succinctly. I haven't even opened the desktop client since troubleshooting this over the weekend. Hoping the next update will fix it. I've been getting used to the web client, but it will never be as slick as the desktop program. You know: when the desktop program is actually working correctly. Link to comment
Magnus Westin 23 Posted January 8, 2015 Share Posted January 8, 2015 I have the same issue with sorting of my notebooks. But also my notebook stacks are not working. I basically have one "stack" for each notebook in the original stack. And I have the same sorting issue in the Tags section. It happened today, when I updated to the latest version 5.8.1.6061 (274061) Link to comment
LaFlamme 79 Posted January 8, 2015 Share Posted January 8, 2015 I have the same issue with sorting of my notebooks. But also my notebook stacks are not working. I basically have one "stack" for each notebook in the original stack. And I have the same sorting issue in the Tags section. It happened today, when I updated to the latest version 5.8.1.6061 (274061)Yes! Thank you, I've been trying to explain that disorder with the stacks. You do it succinctly. 5.8.1.6061 is also the update that sent me into disarray. I keep waiting for a newer version, but it's slow to come this time around. Link to comment
Magnus Westin 23 Posted January 10, 2015 Share Posted January 10, 2015 I have uninstalled the latest version and had to revert back to 5.6.4.4632 before it started working. So it looks like 5.7.2.5753 is also broken. Luckely I always save all software I download I did have some issues though, first I ran in to the "Already Installed by Another User" bug. Which was solved by removing a registry key. https://discussion.evernote.com/topic/64641-success-unable-to-reinstall-error-already-installed-by-another-user/ Second, I had to clear the cache, you can find the location of that through the options dialog in evernote. On the "General" tab. Link to comment
LaFlamme 79 Posted January 10, 2015 Share Posted January 10, 2015 I have uninstalled the latest version and had to revert back to 5.6.4.4632 before it started working. So it looks like 5.7.2.5753 is also broken. Luckely I always save all software I download I did have some issues though, first I ran in to the "Already Installed by Another User" bug. Which was solved by removing a registry key. https://discussion.evernote.com/topic/64641-success-unable-to-reinstall-error-already-installed-by-another-user/ Second, I had to clear the cache, you can find the location of that through the options dialog in evernote. On the "General" tab. Smart. I may go that route, myself. Link to comment
LaFlamme 79 Posted January 11, 2015 Share Posted January 11, 2015 Bingo. That worked for me. Thanks for the tip, Magnus. Link to comment
LaFlamme 79 Posted January 11, 2015 Share Posted January 11, 2015 Got the notebooks sorted, but within 15 minutes, Evernote is not responding. I'm pretty much done with the desktop client. The thing has been one giant pain in the arse for two years now. Link to comment
eafpres 111 Posted April 26, 2016 Share Posted April 26, 2016 I realize this is a very old thread, but I have been having issues with the left panel not sorting. I accidentally found a fix. In the Windows client, go to Tools, Options. Then just click "OK". Voila, the left panel sorts. Link to comment
LaFlamme 79 Posted July 30, 2016 Share Posted July 30, 2016 Oh, dear God. Today, I finally sucked it up and paid for the premium version. While I was at it, I decided to update the EN version. Couldn't remember why I hadn't done it in so long. Now I get it -- with the newest version, my notebooks are wildly out of order. They haven't fixed this problem yet? It's been years! Looks like back to 5.6.4 I go. Link to comment
eafpres 111 Posted July 30, 2016 Share Posted July 30, 2016 Hi LaFlamme: You might try my accidental fix. I have had no further issues with sorting since that post in April. Another thing you might try--do a complete shut down and restart, with EN closed before you restart, then run EN and see if it is fixed. Link to comment
LaFlamme 79 Posted July 30, 2016 Share Posted July 30, 2016 2 hours ago, eafpres said: Hi LaFlamme: You might try my accidental fix. I have had no further issues with sorting since that post in April. Another thing you might try--do a complete shut down and restart, with EN closed before you restart, then run EN and see if it is fixed. Yep, tried all those things, plus database rebuilds and several things I've completely forgotten about. No go. Back to version 5.6.4 for me. Link to comment
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