hatamoto1961 9 Posted December 2, 2014 Share Posted December 2, 2014 Hi,I'm a Premium user. Since upgrading to 6.0.2 on my iMac, (running Mavericks) my Evernote has developed an odd quirk. If I type something in the menubar helper and click 'save to Evernote,' the main programme opens. This never used to happen. Have I missed something, or is this a bug? I've raised a ticket with support, (four days and counting...) but I've had no response. Any help would be appreciated.Thanks.p.s. I've re-booted the Mac, downloaded Evernote direct from the Evernote site, not the Mac app store. Still the same problem. Link to comment
Bob Loper 7 Posted December 13, 2014 Share Posted December 13, 2014 I see the same behavior. :-(I did notice when Evernote isn't running, it doesn't pop up... but who wants to keep Evernote closed all the time...? I posted a similar gripe about the main Evernote window obnoxiously popping up in this thread. Please post back the results of your support ticket! :-) ~Bob Link to comment
hatamoto1961 9 Posted December 14, 2014 Author Share Posted December 14, 2014 Hi, Bob,"Please post back the results of your support ticket!" I will. I'm expecting a reply tomorrow, maybe Tuesday. H. Link to comment
Level 5* gazumped 11,512 Posted December 14, 2014 Level 5* Share Posted December 14, 2014 Hopefully the various updates recently have resolved these issues - anyone still having problems? Link to comment
hatamoto1961 9 Posted December 14, 2014 Author Share Posted December 14, 2014 Hi,yes, still having the same problem. I'm assuming that it was the update that caused the problem, as it never happened before; I still have an open ticket for it. It's not a huge issue, just 'kin' annoying.H. Link to comment
hatamoto1961 9 Posted December 15, 2014 Author Share Posted December 15, 2014 Hi,I've been advised to uninstall Evernote and download and install the beta version. The instructions given are here below. "To uninstall and reinstall the Beta version of Evernote for Mac, follow these steps:If Evernote is running, press Command + Q to quit the Evernote application Open the Applications folder and drag Evernote to the Trash Right-click (or Ctrl + Click) on the Trash and selectEmpty Trash Reboot your computer Download and install Evernote for Mac fromwww.evernote.com/download Drag the Evernote icon into your Applications folder Open Evernote and login to your Evernote account Go to Evernote > Preferences > Software Updateand select Update to beta versions when availableHowever, if you do not feel comfortable updating to a beta, you can simply wait for the next full release of a new version of Evernote where this will be fixed."Having skimmed some of the posts regarding beta, I think I'll just wait.H. Link to comment
hatamoto1961 9 Posted January 25, 2015 Author Share Posted January 25, 2015 Over a month later, still getting the same problem. AAAAARRRRGGGGHHHH! Link to comment
hatamoto1961 9 Posted April 13, 2015 Author Share Posted April 13, 2015 Aaaaaannnndddd it's still happening! AAAAAAARRRRRRGGGGGGHHHHH! Link to comment
hatamoto1961 9 Posted January 12, 2016 Author Share Posted January 12, 2016 Still there. Just so annoying. Link to comment
Level 5* gazumped 11,512 Posted January 13, 2016 Level 5* Share Posted January 13, 2016 EN Mac 6.4 - https://discussion.evernote.com/topic/91666-evernote-for-mac-64-released/ Link to comment
hatamoto1961 9 Posted January 23, 2016 Author Share Posted January 23, 2016 The update has made no difference. It's becoming such an irritation that I'm actively searching for an alternative to evernote. Link to comment
Level 5* gazumped 11,512 Posted January 23, 2016 Level 5* Share Posted January 23, 2016 I'd suggest you go back to Support, or consider a full uninstall and clean reinstall of the app to try and resolve this... Link to comment
Level 5* JMichaelTX 4,115 Posted January 28, 2016 Level 5* Share Posted January 28, 2016 On 1/23/2016 at 2:08 AM, hatamoto1961 said: The update has made no difference. It's becoming such an irritation that I'm actively searching for an alternative to evernote. If all other fixes have failed, you may need to do a clean reinstall:See How to Completely Remove and Reinstall EN Mac Link to comment
hatamoto1961 9 Posted January 28, 2016 Author Share Posted January 28, 2016 Hi, I've done all that - it's made no difference. I used appcleaner to find all the files associated with en, trashed them all, trashed en, restarted and reinstalled from the en site. Same problem occurs. It's driving me nuts! Link to comment
Level 5* JMichaelTX 4,115 Posted January 29, 2016 Level 5* Share Posted January 29, 2016 12 hours ago, hatamoto1961 said: I used appcleaner to find all the files associated with en, trashed them all, trashed en, restarted and reinstalled from the en site This suggests to me that AppCleaner did NOT find all of the related files. I recommend AppDelete. Link to comment
hatamoto1961 9 Posted January 29, 2016 Author Share Posted January 29, 2016 Thanks, I'll give that a try. Evernote support have given up on this, and I'm beginning to question whether a premium account is worth the cost. Link to comment
Level 5* DTLow 5,735 Posted January 29, 2016 Level 5* Share Posted January 29, 2016 On January 23, 2016 at 0:08 AM, hatamoto1961 said: >It's becoming such an irritation that I'm actively searching for an alternative to evernote. >I'm beginning to question whether a premium account is worth the cost. Yes, still there for me (save to Evernote and the main program opens) I do find it an irritant, not so serious that I even took steps to try and fix it. Why is it that this problem has affected you so deeply? Link to comment
Level 5* JMichaelTX 4,115 Posted February 1, 2016 Level 5* Share Posted February 1, 2016 On 1/29/2016 at 10:35 AM, DTLow said: Why is it that this problem has affected you so deeply? You are beginning to sound like a therapist. I'm not sure that is needed or wanted here. Link to comment
Level 5* DTLow 5,735 Posted February 1, 2016 Level 5* Share Posted February 1, 2016 4 minutes ago, JMichaelTX said: You are beginning to sound like a therapist. I'm not sure that is needed or wanted here. Gee, I'm offending people again. I apologize again, and am withdrawing from this discussion, Link to comment
hatamoto1961 9 Posted February 8, 2016 Author Share Posted February 8, 2016 OK, for anyone interested. Support have told me that this is actually built in to the system. It seems odd, to me, to build in a behaviour that is less useful than what was there before. I have come to expect that sort of thing from Apple, but I rather hoped that Evernote was committed to improving their products. As for why it bothers me - I'm a premium user; I pay for this product. I would be unhappy to buy a car, discover that one cylinder stops working only to be told that, 'we built it that way, and hey, the other three work fine, so what's the problem?' Link to comment
Ex Employees annah 133 Posted February 18, 2016 Ex Employees Share Posted February 18, 2016 @hatamoto1961 I reported this to our developers, as I would also much prefer to have Evernote remain in the background when using the Helper. The behavior seems to no longer occur in 6.5 Beta 3. Can you confirm the same? Thanks! Link to comment
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