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Note Data Won't Load


oo7

Idea

Hi,

 

When i into any note in any of my Notebooks on my Evernote Mac App, the information / content does not load.

 

My Notes and Notebooks are displayed on the left as normal, but when i click on a note, it does not load in the right hand side / pane of the app.

 

It works fine on my mobile app, and on my desktop browser, however i reply on the Mac App the most everyday.

 

I also noticed that some of my notes were renamed as 'Untitled'.

 

Can anyone advise anything to try?

 

Thanks in advance for your help.

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4 replies to this idea

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  • Level 5

Hello and welcome to the forum.

 

This problem has been reported by many users in this forum.

 

Here are my recommendations dealing with this problem:
 
2. Give your Mac some time to re-index. Meanwhile you may read SoftwareMarcus’s response.
3. Reboot your Mac, some users reported that this cured their problems.
4. Make sure you have a backup of your data (Enex export and Time Machine).
5. Download the lastest version (6.0.2) from the Evernote site!
6. And for a secure removal and re-installation read this.
7. Reboot again.
8. Good Luck!
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01 - didn't work... :-)

 

However, panic now over and everything is back to normal since laptop restart.

 

I really don't like the way it renamed so many of my notes to 'Untitled'

 

Thanks for your help.

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  • Level 5

01 - didn't work... :-)

 

However, panic now over and everything is back to normal since laptop restart.

 

I really don't like the way it renamed so many of my notes to 'Untitled'

 

Thanks for your help.

 

You are welcome. The removal of note titles is a known bug in V6.0. You may either wait for the next App Store version which should appear soon or use the direct download version from Evernote. But follow the steps I mentioned to avoid possible data loss which by the way is recommended anyway.

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