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Folders Not Syncing - What is the Problem?


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For the last 3 weeks when I create a folder on the desktop or online, they don't sync. Notes are syncing as they should. Anyone else had such issues and have you managed to get a fix? Evernote support have released 2 updates since, but the problem remains. I am working with support but 3 weeks is a long time. I've hardly touched the program since out of fear of losing info. 

 

Thanks a lot

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For the last 3 weeks when I create a folder on the desktop or online, they don't sync. Notes are syncing as they should. Anyone else had such issues and have you managed to get a fix? Evernote support have released 2 updates since, but the problem remains. I am working with support but 3 weeks is a long time. I've hardly touched the program since out of fear of losing info. 

 

Thanks a lot

If the notes are syncing as they should, then what notebooks are they showing up in? Each note must reside in a notebook, so what notebook are they in?

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You're right, not the best explanation. And I broke the Folder vs. Notebook naming convention - doh!

 

What works: 

 

- New notes created inside of existing notebooks or stacks sync OK. [Existing meaning pre-problem]

 

- Renaming an existing notebook or stack pre-problem will sync OK.

 

Doesn't work:

 

- If I create a notebook in an existing stack created prior to the problem, it does not sync to server. And neither do new notes inside of this new notebook.

 

- New notebooks and stacks created outside of existing stacks do not sync. Nor do new notes created inside of these notebooks and stacks. 

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But how do I now establish which folders are local? I don't see a settings cog on my desktop as recommended below. Any ideas?

 

"Currently, the easiest and only way to do this is by:

1) Clicking your Notebooks from the lefthand navigation
2) Then click the Settings Cog
3) You will now see if a radio button selected for if it is local or synchronized."

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But how do I now establish which folders are local? I don't see a settings cog on my desktop as recommended below. Any ideas?

 

"Currently, the easiest and only way to do this is by:

1) Clicking your Notebooks from the lefthand navigation

2) Then click the Settings Cog

3) You will now see if a radio button selected for if it is local or synchronized."

 

 

What client are you using?  On the Windows client, local, sync'd & shared notebooks were clearly identified by their color.  Then I guess Evernote decided that made things too, too easy.  So the version I'm using (and sticking with), right click the notebooks & select 'properties'.  The dialog box will show if it's sync'd or local.  Since I've not upgraded to the latest version, I don't know if this is still the case or not. 

 

I can't address the Mac client.

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