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Synchronisation failure


at-at

Idea

Hello!

 

I experience sync problems with evernote either on Mac or Windows platform. I have already cleaned the trash and tried to sync again, but the problem remained. How can I sort out this glitch? Activity log placed below.

 

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* For example, the titles of some of your notes may be mentioned in this log file.
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* you do not want to send us.
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  Version: Evernote Mac 5.5.1 (402628)
   Locale: en-GB
       OS: 10.10.0
   WebKit: 600.1.25
  WebCore: 600.1.25
 Username: at*********
    Email: at****.*******@***.com
Mac Model: Macmini5,1
 CPU Type: Intel
CPU Count: 4
CPU Speed: 2.300000 GHz
      RAM: 8.000000 GB
     Date: 2014-11-18 05:36:40 +0000
 
2014-11-18 11:35:11 main [ENNoteInfoPopoverViewController] WARN: Note did not have last sync date
2014-11-18 11:35:15 main [ENWKNoteContentEditorView] INFO: Trying to commitEditing, but note has not finished loading.
2014-11-18 11:35:15 main [ENAppController] DEBUG: -[ENAppController startSyncAction:] starting manual sync...
2014-11-18 11:35:15 sync [ENSyncEngine] DEBUG: -[ENSyncEngine backgroundSync] -- noteStore: https://www.evernote.com/shard/s214/notestore
2014-11-18 11:35:15 sync [ENSyncEngine] INFO: Contacting Evernote server...
2014-11-18 11:35:15 sync [ENSyncEngine] INFO:   current update count: 0
2014-11-18 11:35:15 sync [ENSyncEngine] INFO:   session count: 0
2014-11-18 11:35:16 sync [ENSyncEngine] INFO: Upload used from server: 21061772
2014-11-18 11:35:16 sync [ENSyncEngine] INFO: Starting full sync...
2014-11-18 11:35:16 sync [ENSyncEngine] DEBUG:   chunks request after USN: 0
2014-11-18 11:35:16 sync [ENSyncEngine] DEBUG:   update count: 17069
2014-11-18 11:35:17 sync [ENSyncEngine] INFO:   found 8 chunks in cache.
2014-11-18 11:35:17 sync [ENSyncEngine] INFO:     last cached chunk high USN: 17069
2014-11-18 11:35:17 sync [ENSyncEngine] INFO:                   update count: 17069
2014-11-18 11:35:17 sync [ENSyncEngine] INFO:   all chunks are in cache.
2014-11-18 11:35:17 sync [ENSyncEngine] INFO:   0 chunks downloaded.
2014-11-18 11:35:17 sync [ENSyncEngine] INFO:   8 chunks to process.
2014-11-18 11:35:17 sync [ENSyncEngine] DEBUG: Chunk stats:
2014-11-18 11:35:17 sync [ENSyncEngine] DEBUG:     currentTime range: 2014-11-17 11:00:27 +0000 - 2014-11-18 05:34:49 +0000
2014-11-18 11:35:17 sync [ENSyncEngine] DEBUG:    chunkHighUSN range: 4331 - 17069
2014-11-18 11:35:17 sync [ENSyncEngine] DEBUG:     updateCount range: 16885 - 17069
2014-11-18 11:35:17 sync [ENSyncEngine] DEBUG:            note count: 848
2014-11-18 11:35:17 sync [ENSyncEngine] DEBUG:         ex note count: 61
2014-11-18 11:35:17 sync [ENSyncEngine] DEBUG:        notebook count: 22
2014-11-18 11:35:17 sync [ENSyncEngine] DEBUG:             tag count: 71
2014-11-18 11:35:17 sync [ENSyncEngine] DEBUG:       resources count: 12
2014-11-18 11:35:17 sync [ENSyncEngine] DEBUG:     preferences count: 1
2014-11-18 11:35:17 sync [ENSyncEngine] INFO: Syncing tags...
2014-11-18 11:35:17 sync [ENSyncEngine] INFO:   71 tags to process
2014-11-18 11:35:17 main [ENSyncEngine] INFO: Syncing searches...
2014-11-18 11:35:17 main [ENSyncEngine] INFO: Syncing notebooks...
2014-11-18 11:35:17 sync [ENSyncEngine] INFO: Syncing notes and resources...
2014-11-18 11:35:17 sync [ENSyncEngine] DEBUG:   filtering stale resources...
2014-11-18 11:35:17 sync [ENSyncEngine] DEBUG:     done.
2014-11-18 11:35:17 sync [ENSyncEngine] INFO:   queueing downloads...
2014-11-18 11:35:18 sync [ENSyncEngine] INFO:   starting downloads...
2014-11-18 11:35:19 sync [ENSyncEngine] INFO:   note 'Оглавление для Getting Started' [36e1e333-6e41-46b1-98c1-f40d9bcd8bcf] has local changes.
2014-11-18 11:35:57  [ENSyncBatchDownloadOperation] ERROR: Exception during batch download: TTransportException: Could not make HTTP request
  userInfo = {
    error = "Error Domain=NSURLErrorDomain Code=-1005 \"The network connection was lost.\" UserInfo=0x6080006ff680 {NSUnderlyingError=0x600000e446b0 \"The network connection was lost.\", NSErrorFailingURLStringKey=https://www.evernote.com/shard/s214/notestore, NSErrorFailingURLKey=https://www.evernote.com/shard/s214/notestore, NSLocalizedDescription=The network connection was lost.}";
}
2014-11-18 11:35:57  [ENSyncBatchDownloadOperation] ERROR: (
0   CoreFoundation                      0x00007fff8cdb364c __exceptionPreprocess + 172
1   libobjc.A.dylib                     0x00007fff99fc96de objc_exception_throw + 43
2   Evernote                            0x0000000100130269 Evernote + 1245801
3   Evernote                            0x000000010012e303 Evernote + 1237763
4   Evernote                            0x000000010012eb90 Evernote + 1239952
5   Foundation                          0x00007fff954e759c -[__NSOperationInternal _start:] + 653
6   Foundation                          0x00007fff954e71a3 __NSOQSchedule_f + 184
7   libdispatch.dylib                   0x00007fff975cac13 _dispatch_client_callout + 8
8   libdispatch.dylib                   0x00007fff975ce365 _dispatch_queue_drain + 1100
9   libdispatch.dylib                   0x00007fff975cfecc _dispatch_queue_invoke + 202
10  libdispatch.dylib                   0x00007fff975cd6b7 _dispatch_root_queue_drain + 463
11  libdispatch.dylib                   0x00007fff975dbfe4 _dispatch_worker_thread3 + 91
12  libsystem_pthread.dylib             0x00007fff8f0036cb _pthread_wqthread + 729
13  libsystem_pthread.dylib             0x00007fff8f0014a1 start_wqthread + 13
)
2014-11-18 11:35:57 sync [ENSyncEngine] INFO: Sync complete.
 
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