Evernote has froze up

[TerenceT 0]

I am working on my MacBook Air, running Yosemite. I mistakenly Deleted something in the program and now it is frozen. Every time I open it, it says "translations.json" in a note box. It will not let me do anything. I have to go to activity monitor and force close it. I have deleted the program and downloaded it from the Evernote website, but every time I open it, the same screen is frozen. Any suggestions?

 

[JMichaelTX 4,117]

Since a simple Evernote app reinstall didn't fix your issue, you may need to do a full uninstall, and then reinstall.  This will remove ALL Evernote related files/data from your Mac, so be sure you make a full backup of the Evernote folder before you start this.

 

How to Completely Remove and Reinstall EN Mac

1. Export to ENEX files any Local NBs that you may have
2. Backup the entire Evernote data folder (as shown in Step #3)
3. Completely uninstall EN Mac App and data
4. Download the latest EN Mac app from the Evernote.com web site
5. Install the latest EN Mac App
6. Allow it to sync (download in this case) all of your Notes from the EN Cloud.
7. IF you had any Local NBs, import the ENEX files (from Step #1) into this new install