Additional Papers?

[Jeff Ingeman 0]

I cannot for the life of me figure out how to use the additional papers Premium members seem to get for free.  There is a free Download button for each set but it does nothing.  I just seem to have the Basic set.

[Josh Taylor 12]

Jeff,

Have you tried tapping on the more button and downloading the appropriate collection? If so and you still don't see it, let me know and we will see if there is something that is happening.

[Jeff Ingeman 0]

Yes, I have tapped the "Get More" button and see seven more collections. Pressing any of them reveals what they include with a "Free download" button at the lower right. Clicking on that button appears to make the screen flash but I get no indication that anything downloaded. I assume the collection should appear under my available paper types but it never does.

FYI, this is on a iPad Air running iOS 8.1 (build 12B410).

[Jeff Ingeman 0]

FOLLOW UP:

In my troubleshooting earlier I had tried shutting down Penultimate and relaunching it to see if that would work and it did not. Tonite I decided to try completely shutting down the iPad and try launching the program to see if anything changed. It now is working. When I click on the Free download button I now get a pop up window to confirm I want to download it. Earlier I was not getting this window. Thanks for the quick follow up on this forum as everything seems to be working now.

[Josh Taylor 12]

Jeff,

I'm glad it's working now. Thanks for the feedback. That's a very weird behavior indeed. We will take a look to see if we can reproduce the issue. 

[pacbat 0]

Jeff,

I'm glad it's working now. Thanks for the feedback. That's a very weird behavior indeed. We will take a look to see if we can reproduce the issue. 

Same behavior with me, and fixed the same way.

[Nadya De Angelis 24]

Had the same problem, resolved by tapping "Free download" button several times. 

 

Uninstalled and reinstalled the previous version.