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Lost notes


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I have downloaded the new version Evernote just 4 minutes ago, and all my notes are missing. what should I do now , and why did it even happen ? Could it be because I am a user not premium account ? Please can anybody  answer the notes were from lectures - I am not even able to recreate them again.  

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  • Level 5*

First, make sure you are using the same Evernote Account email address for the download/new version as you were using previously where all your notes are.

 

You can also verify your notes are still there by logging in to the EN Web client (don't use the Beta) on Evernote.com.

 

Need more info to help you:

  1. What is your desktop platform, and what OS ver?
  2. What version of Evernote are you running?
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  • Level 5*

To fix the EN iPad issue, try uninstalling Evernote, restart your iPad, and then redownload/install Evernote.

 

If this does not fix your problem, then I suggest you Submit a BUG report via an EN Support Ticket. In the Support Form, select "Report a bug, crash, or data lost", and start the Ticket Title with "BUG:  " to make it clear.  Reporting a bug should be available to all users, including Free Account owners.

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