Samontheway 0 Posted November 8, 2014 Share Posted November 8, 2014 I paid for the premium account today for one year and I just don't want a recurring payment. So I cancelled my auto-renewing Premium subscription, and it says "Your account will remain a Premium account until your current billing cycle ends. Once your subscription runs out, your account will be automatically converted to a Free account." ... As soon as I cancelled the auto-renewing, My account went back to the Free Status. I used customer support to connect the Evernote team but there is no reply. My ticket number is Ticket# 808846 .. Can anyone help me? ThanksSam Link to comment
Samontheway 0 Posted November 9, 2014 Author Share Posted November 9, 2014 Please could anyone help me ?I have paid ... Link to comment
Wordsgood 526 Posted November 9, 2014 Share Posted November 9, 2014 Hi. You'll need to work with Evernote's Tech Support and they are not open on weekends. You've done the right thing by submitting a ticket and posting the number here. Hopefully, someone from EN will see this on Monday and contact you to correct it.Good luck! Link to comment
Recommended Posts
Archived
This topic is now archived and is closed to further replies.