how to i get to speak to someone about my account

[vicky coats 0]

How do i get to connect with an evernote person re my account and upgrade/

[dagger00 0]

I'm having the same issue. None returns a ticket request, the chat doesn't work (it just disappears) and no one returns a phone call. Such a major bummer. sooooo frustrating.

[BurgersNFries 2,407]

How do i get to connect with an evernote person re my account and upgrade/

 

If you want to upgrade to premium, you can do this through the website. 

 

I'm having the same issue. None returns a ticket request, the chat doesn't work (it just disappears) and no one returns a phone call. Such a major bummer. sooooo frustrating.

 

Chat is only available to premium users & I don't think it's 24/7.

 

EN does not provide phone assistance except maybe (I forget) to EB. 

 

If you have paid for an upgrade & it's not reflected in your account, be sure to sync your computers/devices.  If it still is not reflected, log into your account to see if it's relfected there.  If not, you will need to submit a support ticket (see my sig) and then post the ticket number on the message board, so it can be flagged by a moderator to be attended to by EN staff.

[dagger00 0]

I'm having the same issue. None returns a ticket request, the chat doesn't work (it just disappears) and no one returns a phone call. Such a major bummer. sooooo frustrating.

Yes, I've paid on iTunes, sync'd and logged in. Ahhhhhhh! My ticket number is :

 

Ticket# 797547 - My account says I'm not premium but yet I've paid for and been charged for a premium account. In addition I cannot clip items into my

[gazumped 11,664]

OK I flagged that for you..