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Premium Not Activated

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  • Level 5*

I'd take it a step further and raise a support ticket under "Trouble Logging in or Account Issue".  Once you have the acknowledgement email with a ticket number,  post the ticket number here in the discussion forum.

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Premium should activate immediately in most cases. Sometimes with non-credit card payment methods, it may take a little bit longer for the service to confirm the purchase with the appstore or other payment provider (e.g. Paypal or Alipay), but your account should still be upgraded within a few minutes. 


Try forcing a sync on your client. If that doesn't work, please submit a ticket for Customer Support. 

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