bennyblanco 0 Posted October 17, 2014 Share Posted October 17, 2014 Hi, I recently renewed my premium prescription through iTunes but it is not working. I see that the $44.99 transaction has gone through on my bank statement but I am not able to use any of the premium features. Please help me out. Thanks Link to comment
Level 5* JMichaelTX 4,118 Posted October 17, 2014 Level 5* Share Posted October 17, 2014 Tomorrow, after 9am US PST, try Evernote Chat Support. (Chat option appears AFTER you click “Continue” on initial “Evernote Support” page.) If that is not allowed because you're NOT Premium, then I suggest you Submit an EN Support TicketSelect "Trouble Logging in or Account Issue" under the "What can we help with" field. Of course, you can also try submitting the Support Ticket now, and see if they respond by tomorrow morning. Link to comment
bennyblanco 0 Posted October 17, 2014 Author Share Posted October 17, 2014 Thanks, JMichael! Link to comment
vhyc 0 Posted March 31, 2017 Share Posted March 31, 2017 I upgraded to Premium through iTunes. I'm still on Plus on all my devices. Ticket # 2058329 Link to comment
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