Samuels14 0 Posted October 16, 2014 Share Posted October 16, 2014 I added a second recording in an existing note this morning, and when I saved the recording, it DISAPPEARED! I see in my Activty Log where I started recording and where I stopped recording, but the .wav file that it says it's saved as isn't anywhere . Does anyone know why this might have happened? I have the free version and this was a very important recording for work. I would appreciate ANY help at all. S Link to comment
Level 5* gazumped 9,542 Posted October 18, 2014 Level 5* Share Posted October 18, 2014 Hi. It will make life a lot easier if you could give some more background to your query; specifically -What's your OS How were you recording audio - using Evernote or another app? What were you recording? Live audio (ie a meeting) or something online? What version of Evernote were you using - web / mobile / desktop / Touch How did you 'save' the recording? Link to comment
Samuels14 0 Posted October 20, 2014 Author Share Posted October 20, 2014 Hi! I am working on Windows; I was using the Evernote internal recording function, recording a meeting (live audio) on my desktop (free) version of Evernote. I pressed "save" on the recording feature after it was finished. Usually after you save it, the .wav file pops up inside the note, but not this time. I think it's probably because there was already a recording in that note...I was trying to group these meeting recordings together. I did some research and it looks like if there isn't enough "space" on the note, the recording won't sync. Maybe that's what happened. Thanks for your help! Any thoughts? S Link to comment
Level 5* gazumped 9,542 Posted October 21, 2014 Level 5* Share Posted October 21, 2014 I usually suggest it's better to use an external app like Audacity to record anything over a minute or two, because otherwise you may have trouble using Evernote for anything else while it's recording, and if it is a long meeting you can run into exactly this problem. It sounds feasible that the two audio notes exceeded 25MB - you might like to record another meeting (or just ambient noise) sometime and save the result in a new note to check how big the file would have been. I don't know where Evernote would have been storing the data for the recording, but if you check the file type of the recording you already have in the original note it might be worth doing a search for it. Try your system waste bin and Evernote's Trash notebook too. It is a bit hard for Evernote to say "I have a 30MB addition to this note - it's too big - OK, bin" - it would be nice to have it default to "Note size exceeds limit. Recording has been saved as... " - but Evernote tend to have an old-fashioned attitude to warnings, and once you go past a limit bad things happen. Like I say - separate app, avoids lots of woes. Link to comment
chronistin 182 Posted October 21, 2014 Share Posted October 21, 2014 Probably gazumped is right and it is a file size problem. However, there is a also display bug in windows making audio files visually disappear although they're actually there. Check the web version, if the size wasn't to big you could find it there. Link to comment
Samuels14 0 Posted October 21, 2014 Author Share Posted October 21, 2014 Thanks for both of you for your help. Still no cigar finding the file I think it was just too big and didn't give me any kind of warning before the file disappeared. I will definitely use a different recording software next time to avoid this fiasco. S Link to comment
AgentSmith 1 Posted February 26, 2015 Share Posted February 26, 2015 Wow. The same thing happened to me. I recorded the audio of a meeting that ran about an hour and fifteen minutes and Evernote (for Windows---because I inadvertently left my iPhone at home) just obliterated the audio. The audio was never available for playback after I pushed save and so I lost ALL of the audio of the meeting. The only thing there is a written name wiith numbers (which written name includes ".wav" at the end, but the written name is NOT a wave file) that is merely text with no accompanying file whatsover. And, a thorough search of my computer revealed there is no corresponding audio file ANYWHERE. Complete fail on the part of the programmers. I'm so angry right now based on the developer's failure to address this basic, basic issue. At least save the audio that didn't exceed the limit. Or, at least have the audio being saved locally on the computer so it can be recovered somehow. Or, at least provide a warning (at least the first time) when recording is initiated that informs users that a long recording will just simply fricking disappear! This just seems like a very basic thing to account for that you would make sure is not a problem before you release the product with the ability to record audio. Link to comment
Phat Chuong 0 Posted May 28, 2016 Share Posted May 28, 2016 I face the problem with recorder too. It makes me lost a lot of importance recording last week. Just purchase premium one week ago Feeling disappointed What do we can do? Use another recorder until they fix this bug? Link to comment
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