Emailing to Notebook not working

[Sherlockian 0]

Hi, 

 

I have read the tutorials and tried multiple times to simply email into a notebook by first creating the notebook in Evernote called "Articles" for example, and then I email to my Evernote email account with @Articles in the title of the email but it only sporadically gets sent into the notebook. Sometimes it arrives in the default section of "All Notes" but doesn't show up in the "Articles" folder, and sometimes it doesn't even arrive into the "All Notes" at all. 

 

I have tried this multiple times from multiple devices like from the iPhone, iPad, Web browsers Safari, Firefox, Chrome and there doesn't seem to be any pattern to it at all and it's getting very unproductive. I have the latest version of Evernote on all my devices. 

 

Anyone know if there is something basic that I am doing wrong?

 

Thanks.

 

Nelson

[charboyd 272]

Lets see if turning off your Automatic Filing will solve this issue

 

Can you please: 

•  Log into your Evernote web account at www.evernote.com
•  Select your username in the upper right hand corner
•  In Personal Settings, deselect "Automatically file and tag notes sent in via email."

[Sherlockian 0]

Hi Charboyd,

 

Thanks. I just checked and it was already deselected. 

 

Any other suggestions?

[JMichaelTX 4,105]

 

•  In Personal Settings, deselect "Automatically file and tag notes sent in via email."

 

 

@charboyd:  If you have checked "Automatically file..." and you send an email with @NB and #Tag, which is supposed to take precedence?

[gazumped 9,827]

Hi, 

 

I have read the tutorials and tried multiple times to simply email into a notebook by first creating the notebook in Evernote called "Articles" for example, and then I email to my Evernote email account with @Articles in the title of the email but it only sporadically gets sent into the notebook. Sometimes it arrives in the default section of "All Notes" but doesn't show up in the "Articles" folder, and sometimes it doesn't even arrive into the "All Notes" at all. 

 

I have tried this multiple times from multiple devices like from the iPhone, iPad, Web browsers Safari, Firefox, Chrome and there doesn't seem to be any pattern to it at all and it's getting very unproductive. I have the latest version of Evernote on all my devices. 

 

Anyone know if there is something basic that I am doing wrong?

 

Thanks.

 

Nelson

 

Can you give us an example of a title that you think should be correct?  "mycontent @article #tag" forinstance?

[Sherlockian 0]

I have tried the following;

Subject @Notebook

@Notebook Subject

@Notebook Subject #tag

Subject @Notebook #tag

Thanks

[gazumped 9,827]

Well,  the first and the last are correct - it should be "Email Subject: [Title of note] ![optional date for Reminder] @[notebook] #[tag]" according to the KB page here > https://evernote.com/contact/support/kb/#!/article/23480523

 

The notebook name has to exist,  and it can't have a space.  "@notebook" or "@note_book" is good,  "@note book" is not.

 

Have you tried sending email from different locations?  Home/ Work/ Mobile?  Do the fails have any geographic link?

[Sherlockian 0]

Thanks gazumped. Sorry for the late reply.

 

Yes, I have tried sending from different locations, different devices, browsers, wifi vs 4G and there is no pattern to it.

 

I've given up for now. Thanks anyway. 

[charboyd 272]

If you create a ticket and message back your ticket #, I'd be happy to further investigate.