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Synchronisation Troubles

Anindya Sengupta

By Anindya Sengupta
in Windows Archive

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Anindya Sengupta

Anindya Sengupta 1

Posted
Posted

Standard Synchronisation troubles.

Installed Kaspersky Internet Security last evening.

Also started Beta Web Interface last evening.

Activity log cannot be attached as it is larger than 500 kb.

Pasting lines below.

 

 

 

 

Evernote for Windows 5.6.4.4632 (272632) Public
OS: Windows 6.1.7601 Service Pack 1
User: oninthough
Memory: 46.3MB
Created: 2014/10/05 16:10:09
---
Bootstrap info: loadedDatabase
<bootstrap_info><profile name="Evernote"><settings account_email_domain="m.evernote.com" cardscanUrl="https://cscan.evernote.com/cardagain" enable_facebook_sharing="1" enable_gift_subscriptions="1" enable_linkedin_sharing="1" enable_shared_notebooks="1" enable_single_notesharing="1" enable_sponsored_accounts="1" enable_support_tickets="1" enable_twitter_sharing="1" marketing_url="http://evernote.com" service_host="www.evernote.com" support_url="https://evernote.com/contact/support/"/></profile></bootstrap_info>
---
16:06:48 [4900] 50% Retrieving note "Jabberwock: Notes on Vishal Bhardwaj'..."
16:06:48 [4900] 50% * guid={e31b5367-d2e5-401a-af51-3ecae411f6f6}
16:06:48 [4900] 50% * note content, length=10508
16:06:48 [4900] 50% Retrieving resource, total size=15315
16:06:48 [4900] 50% * guid={13cb1390-c3a3-403a-b8d0-5b8535a09154}
16:06:48 [4900] 50% * note={e31b5367-d2e5-401a-af51-3ecae411f6f6}
16:06:48 [4900] 50% * resource data, size=14262
16:06:48 [4900] 50% * resource recognition data, size=1053
16:06:48 [4900] 50% Retrieving resource, total size=20224
16:06:48 [4900] 50% * guid={10b92af1-32c5-4822-9c67-bac36df42f55}
16:06:48 [4900] 50% * note={e31b5367-d2e5-401a-af51-3ecae411f6f6}
16:06:48 [4900] 50% * resource data, size=19368
16:06:48 [4900] 50% * resource recognition data, size=856
16:06:48 [4900] 50% Retrieving resource, total size=55504
16:06:48 [4900] 50% * guid={7b27309e-5551-4997-ba58-5a7796f45356}
16:06:48 [4900] 50% * note={e31b5367-d2e5-401a-af51-3ecae411f6f6}
16:06:48 [4900] 50% * resource data, size=53409
16:06:48 [4900] 50% * resource recognition data, size=2095
16:06:48 [4900] 50% Retrieving resource, total size=43319
16:06:48 [4900] 50% * guid={5af17357-3f57-4063-942e-b8ba253399e7}
16:06:48 [4900] 50% * note={e31b5367-d2e5-401a-af51-3ecae411f6f6}
16:06:48 [4900] 50% * resource data, size=39709
16:06:48 [4900] 50% * resource recognition data, size=3610
16:06:48 [4900] 60% Retrieving note "20 Great Soul-Crushing Films That Are..."
16:06:48 [4900] 60% * guid={2ca9dbe1-c764-44b1-9158-f761db66c6df}
16:06:48 [4900] 60% * note content, length=101674
16:06:55 [4900] 70% Submitting a batch of 108 note calls, size=5.2MB
16:07:18 [4900] 70% No more data to read.
16:07:19 [4616] Client synchronization finished, status: failed
16:07:19 [4616] * elapsed time: 38s
 

  • Level 5*
gazumped

gazumped 12,214

Posted
  • Level 5*
Posted

Hi.

 

It may be relevant that you have installed new AV protection - it may see Evernote's traffic as suspicious,  or it may be limiting traffic in some way as to interfere with the sync.  Best option would be to try an ascending series of potential fixes,  try to sync in between each one.

  1. (most important) back up your database folder
  2. clear all conflicting edits notebooks / empty all Trash notebooks
  3. restart system
  4. uninstall,  restart and reinstall Evernote
  5. If you're still stuck come back here...

 

  • Level 5*
JMichaelTX

JMichaelTX 4,119

Posted
  • Level 5*
Posted

Standard Synchronisation troubles.

Installed Kaspersky Internet Security last evening.

Also started Beta Web Interface last evening.

Activity log cannot be attached as it is larger than 500 kb.

Pasting lines below.

 

 

We need more information to better help you.

  1. Please describe in detail what you mean by "Standard Synchronisation troubles."
  2. Was EN Win working properly prior to installation of Kaspersky?
    1. If so, try temporarily disabling Kaspersky to see if that fixes your problem
  3. How is your Internet connection?  Test using SpeedTest.net

See  Troubleshoot Sync Issues

 

If you can't resolve the issue quickly, then I suggest you Submit an EN Support Ticket.

Anindya Sengupta

Anindya Sengupta 1

Posted
  • Author
Posted

Dear all,

Thanks for your suggestions. Appreciated.

Sync is happening again after I cleared up my trash folder (there were 103 trashed notes), thanks for the suggestion gazumped.

  • 1 month later...
DzmitryK

DzmitryK 0

Posted
Posted

Got the same sh*t (sorry). Wasn't able sync until clearing trash folder (But I didn't tried other ways, may be just a change in local database made such effect). Wasted about an hour for evernote update, backup and searching for this solution :( Looks like something wrong with Evernote PC client.

My log (with sync error and succesful sync after clearing trash folder):

 

Evernote for Windows 5.7.2.5753 (273753) Public
OS: Windows 5.1.2600 Service Pack 3
User: ***
Memory: 69.2MB
Created: 2014/11/22 21:42:58
---
Bootstrap info: loadedFresh
<bootstrap_info><profile name="Evernote"><settings account_email_domain="m.evernote.com" cardscanUrl="https://cscan.evernote.com/cardagain" enable_facebook_sharing="1" enable_gift_subscriptions="1" enable_google="1" enable_linkedin_sharing="1" enable_shared_notebooks="1" enable_single_notesharing="1" enable_sponsored_accounts="1" enable_support_tickets="1" enable_twitter_sharing="1" marketing_url="http://evernote.com" service_host="www.evernote.com" support_url="https://evernote.com/contact/support/"/></profile></bootstrap_info>
---
********
* The Activity Log contains a detailed list of the steps the Evernote application performs,
* as well as information about your account and your device. Your Note titles, tags,
* Notebook names and occasionally Note content also may be included. We treat your
* Activity Log data as confidential, and the terms of our Privacy Policy apply (http://evernote.com/privacy).
*
* You may remove anything you do not want to send us.
********


Log opened on 2014/11/22 21:27:11 (UTC+3:00)

21:27:11 [2760] Command line: "c:\***\Programs\Office\Evernote 5up\Evernote.exe"
21:27:11 [2760] Client info: Evernote Windows/273753; Windows/5.1.2600 Service Pack 3;
21:27:11 [2760] Bootstrap info: Evernote (loadedLastUsed)
21:27:11 [3920] Requesting bootstrap info from "www.evernote.com" (ru-RU)
21:27:11 [3920] 0% Connecting to www.evernote.com/edam/user
21:27:13 [2760] Bootstrap info: Evernote (loadedDatabase)
21:27:13 [2760] Loaded session count: 0, last session: (none)
21:27:13 [3140] 0% Connecting to www.evernote.com/shard/s29/utility
21:27:13 [2760] Opened database: C:\Documents and Settings\Family\Local Settings\Application Data\Evernote\Evernote\Databases\***.exb (301MB Fixed)
21:27:13 [2760] * attachment attributes table rebuilt
21:27:13 [3920] Bootstrap info: request to "www.evernote.com" returned profiles: Evernote
21:27:13 [3920] Bootstrap info: Evernote (loadedFresh)
21:27:14 [2760] Registered session count: 1, last session: 2014/11/22 21:15:00
21:27:21 [3832] Client synchronization started
21:27:21 [3472] 0% Connecting to www.evernote.com/edam/note/s29
21:27:21 [3472] 0% * loaded 2 sync chunks, updateCount=5173
21:27:21 [3472] 0% Loaded updateCount: 5166
21:27:22 [3472] 0% Usage Metrics: sessionCount=1
21:27:22 [3472] 0% Client updateCount: 5166, server updateCount: 5173
21:27:22 [3472] 0% Retrieving list of changes from the server
21:27:22 [3472] 0% * saved 3 sync chunks, updateCount=5173
21:27:22 [3472] 0% Receiving changes
21:27:22 [3472] 0% * expunge 0 notebooks, 0 notes, 0 tags, 0 searches, 0 linked notebooks
21:27:22 [3472] 0% * update 0 notebooks, 2 notes, 0 resources, 0 tags, 0 searches, 0 linked notebooks
21:27:22 [3472] 0% Connecting to www.evernote.com/edam/user
21:27:22 [3472] 0% Updating user "***"
21:27:23 [3472] 0% * email last verified 2014/07/15 17:06:42 (UTC+3:00)
21:27:23 [3908] 0% Connecting to www.evernote.com/edam/note/s29
21:27:23 [3908] 0% Retrieving 2 notes
21:27:23 [3908] 0% Retrieving note "Удачный клей"
21:27:23 [3908] 0% * guid={b363eb42-7f45-4710-9b9d-2d25cea45d03}
21:27:23 [3908] 0% * note content, length=309
21:27:23 [3908] 0% Retrieving resource, total size=1049929
21:27:23 [3908] 0% * guid={dea4b692-43a5-4ccd-bbc5-020e35ce8f3f}
21:27:23 [3908] 0% * note={b363eb42-7f45-4710-9b9d-2d25cea45d03}
21:27:23 [3908] 0% * resource data, size=1044263
21:27:23 [3908] 0% * resource recognition data, size=5666
21:27:23 [3908] 50% Retrieving note "Купить"
21:27:23 [3908] 50% * guid={733a4458-51da-4acc-ac97-d0b4be0709d3}
21:27:23 [3908] 50% * note content, length=2537
21:27:24 [3908] 100% Submitting a batch of 3 note calls, size=1.0MB
21:27:41 [3908] 100% No more data to read.
21:27:41 [3832] Client synchronization finished, status: failed
21:27:41 [3832] * elapsed time: 20s
21:29:12 [264] AutoUpdate: checking for update at: https://update.evernote.com/public/ENWin5/update.xml
21:29:12 [264] Received status code 200 when accessing URL https://update.evernote.com/public/ENWin5/update.xml
21:29:12 [264] AutoUpdate: no update found, remote revision is the same as the local revision (273753)
21:29:12 [264] Received status code 200 when accessing URL https://update.evernote.com/public/ENWin5/ReleaseNotes_5.7.2.5753_en-us.html
21:29:52 [3780] Client synchronization started
21:29:52 [2488] 0% Connecting to www.evernote.com/edam/note/s29
21:29:52 [2488] 0% * loaded 2 sync chunks, updateCount=5173
21:29:52 [2488] 0% Loaded updateCount: 5166
21:29:53 [2488] 0% Usage Metrics: sessionCount=0
21:29:53 [2488] 0% Client updateCount: 5166, server updateCount: 5173
21:29:53 [2488] 0% Retrieving list of changes from the server
21:29:54 [2488] 0% * saved 3 sync chunks, updateCount=5173
21:29:54 [2488] 0% Receiving changes
21:29:54 [2488] 0% * expunge 0 notebooks, 0 notes, 0 tags, 0 searches, 0 linked notebooks
21:29:54 [2488] 0% * update 0 notebooks, 2 notes, 0 resources, 0 tags, 0 searches, 0 linked notebooks
21:29:54 [2488] 0% Connecting to www.evernote.com/edam/user
21:29:54 [2488] 0% Updating user "***"
21:29:55 [2488] 0% * email last verified 2014/07/15 17:06:42 (UTC+3:00)
21:29:55 [3784] 0% Connecting to www.evernote.com/edam/note/s29
21:29:55 [3784] 0% Retrieving 2 notes
21:29:55 [3784] 0% Retrieving note "Удачный клей"
21:29:55 [3784] 0% * guid={b363eb42-7f45-4710-9b9d-2d25cea45d03}
21:29:55 [3784] 0% * note content, length=309
21:29:55 [3784] 0% Retrieving resource, total size=1049929
21:29:55 [3784] 0% * guid={dea4b692-43a5-4ccd-bbc5-020e35ce8f3f}
21:29:55 [3784] 0% * note={b363eb42-7f45-4710-9b9d-2d25cea45d03}
21:29:55 [3784] 0% * resource data, size=1044263
21:29:55 [3784] 0% * resource recognition data, size=5666
21:29:55 [3784] 0% Retrieving note "Купить"
21:29:55 [3784] 0% * guid={733a4458-51da-4acc-ac97-d0b4be0709d3}
21:29:55 [3784] 0% * note content, length=2537
21:29:55 [3784] 50% Submitting a batch of 3 note calls, size=1.0MB
21:30:18 [3784] 50% No more data to read.
21:30:18 [3780] Client synchronization finished, status: failed
21:30:18 [3780] * elapsed time: 25s
21:32:23 [2760] Registered session count: 1, last session: 2014/11/22 21:30:00
21:37:58 [2360] Client synchronization started
21:37:58 [2536] 0% Connecting to www.evernote.com/edam/note/s29
21:37:58 [2536] 0% * loaded 2 sync chunks, updateCount=5173
21:37:58 [2536] 0% Loaded updateCount: 5166
21:37:59 [2536] 0% Usage Metrics: sessionCount=1
21:37:59 [2536] 0% Client updateCount: 5166, server updateCount: 5173
21:37:59 [2536] 0% Retrieving list of changes from the server
21:38:00 [2536] 0% * saved 3 sync chunks, updateCount=5173
21:38:00 [2536] 0% Receiving changes
21:38:00 [2536] 0% * expunge 0 notebooks, 0 notes, 0 tags, 0 searches, 0 linked notebooks
21:38:00 [2536] 0% * update 0 notebooks, 2 notes, 0 resources, 0 tags, 0 searches, 0 linked notebooks
21:38:00 [2536] 0% Connecting to www.evernote.com/edam/user
21:38:00 [2536] 0% Updating user "***"
21:38:01 [2536] 0% * email last verified 2014/07/15 17:06:42 (UTC+3:00)
21:38:01 [2856] 0% Connecting to www.evernote.com/edam/note/s29
21:38:01 [2856] 0% Retrieving 2 notes
21:38:01 [2856] 0% Retrieving note "Удачный клей"
21:38:01 [2856] 0% * guid={b363eb42-7f45-4710-9b9d-2d25cea45d03}
21:38:01 [2856] 0% * note content, length=309
21:38:01 [2856] 0% Retrieving resource, total size=1049929
21:38:01 [2856] 0% * guid={dea4b692-43a5-4ccd-bbc5-020e35ce8f3f}
21:38:01 [2856] 0% * note={b363eb42-7f45-4710-9b9d-2d25cea45d03}
21:38:01 [2856] 0% * resource data, size=1044263
21:38:01 [2856] 0% * resource recognition data, size=5666
21:38:01 [2856] 0% Retrieving note "Купить"
21:38:01 [2856] 0% * guid={733a4458-51da-4acc-ac97-d0b4be0709d3}
21:38:01 [2856] 0% * note content, length=2537
21:38:01 [2856] 0% Submitting a batch of 3 note calls, size=1.0MB
21:38:13 [3536] 0% Creating local note "Удачный клей", resource count: 1, usn=5168
21:38:13 [3536] 0% * guid={B363EB42-7F45-4710-9B9D-2D25CEA45D03}
21:38:13 [3536] 0% Creating local resource "9bfb572bb6cafe24d0a720eac89e420b", 1044263 bytes
21:38:13 [3536] 0% * rsrc={DEA4B692-43A5-4CCD-BBC5-020E35CE8F3F}, note={b363eb42-7f45-4710-9b9d-2d25cea45d03}
21:38:13 [3536] 0% Updating local note "Купить", resource count: 0, usn=5173
21:38:13 [3536] 0% * guid={733A4458-51DA-4ACC-AC97-D0B4BE0709D3}
21:38:13 [2536] 0% Expunging server items
21:38:13 [2536] 0% Expunging server note "{5131F60B-2A29-4014-B4E9-EE8F8E65D17D}"
21:38:13 [2536] 0% Expunging server note "{DFDD5D0F-B6CE-4BBE-B697-C71F75D7AF9D}"
21:38:13 [2536] 0% Expunging server note "{4332DC21-5708-44D2-A164-B1D3D0BF0C32}"
21:38:13 [2536] 0% Expunging server note "{11756A2A-4DDA-4D4D-9FC7-17B7B5F9FC17}"
21:38:13 [2536] 0% Expunging server note "{05DBFD2A-AE3C-4749-8A38-D49C1C622209}"
21:38:13 [2536] 0% Expunging server note "{ACBF8435-42F1-421C-A544-D42EB35F6E8F}"
21:38:13 [2536] 0% Expunging server note "{DD846B37-5E0B-40B4-B43B-D41725E84D5F}"
21:38:13 [2536] 0% Expunging server note "{5D955E39-6F73-4DFD-B512-9E8A90502A93}"
21:38:13 [2536] 0% Expunging server note "{DE2EFF39-E49E-487D-A0A2-26449624A884}"
21:38:13 [2536] 0% Expunging server note "{7A75693F-E462-4069-9D1F-A3FDEC41BF8C}"
21:38:13 [2536] 0% Expunging server note "{88F00947-C865-4C9A-A68B-A27C9FDAAA3C}"
21:38:13 [2536] 0% Expunging server note "{718C3449-3A05-44F2-833D-189F4A8A54C0}"
21:38:13 [2536] 0% Expunging server note "{D8C0B34C-4330-4507-8F6C-F4CC58E43F0C}"
21:38:13 [2536] 0% Expunging server note "{430C7861-4074-4621-BB15-3C8839C90778}"
21:38:13 [2536] 0% Expunging server note "{DD195962-3CF5-4C0A-94C5-B5D79C8389DB}"
21:38:13 [2536] 0% Expunging server note "{4AC55D62-78F9-4DBB-9116-29224F7775F9}"
21:38:13 [2536] 0% Expunging server note "{EE488568-1E48-4DAD-9BE5-D7DA030DEB8A}"
21:38:13 [2536] 0% Expunging server note "{0C42056B-89AC-4316-92BC-D4805C619E8C}"
21:38:13 [2536] 0% Expunging server note "{42E5B570-EEE5-44B9-8E78-651AAA49211E}"
21:38:13 [2536] 0% Expunging server note "{0A505377-ACCD-4235-A8AE-5245B8B73841}"
21:38:13 [2536] 0% Expunging server note "{A2585579-2AE3-4F1E-ADCF-2B07F4BF3A89}"
21:38:13 [2536] 0% Expunging server note "{AF87AA79-773E-40FB-B116-796AEDF40213}"
21:38:13 [2536] 0% Expunging server note "{13E9D37C-89C7-4C15-8695-DD9A072AD875}"
21:38:13 [2536] 0% Expunging server note "{9FECAD7E-6214-4815-9120-C36EB04F8DED}"
21:38:13 [2536] 0% Expunging server note "{33C43E80-741F-4128-A7CD-BBF32D47F938}"
21:38:13 [2536] 0% Expunging server note "{5A366980-186A-4730-8068-D91A51632107}"
21:38:13 [2536] 0% Expunging server note "{B424F182-6F76-4C3F-8039-B9CEC28C73E1}"
21:38:13 [2536] 0% Expunging server note "{D64FD985-2515-4435-877B-0D486D5D5BB0}"
21:38:13 [2536] 0% Expunging server note "{F1119590-E466-4252-A1CF-75BD62456CAC}"
21:38:13 [2536] 0% Expunging server note "{05CC3F91-BD64-4925-8488-A8B1BC890A90}"
21:38:13 [2536] 0% Expunging server note "{EAEE9B91-E613-4B6A-BD75-32F4924BEE15}"
21:38:13 [2536] 0% Expunging server note "{B6E4A297-D437-481B-9284-0D007CBA8CE3}"
21:38:13 [2536] 0% Expunging server note "{B4403998-8ADA-4836-BC6F-894DD4E294A3}"
21:38:13 [2536] 0% Expunging server note "{42C7509B-5C7E-4447-BA0C-DA07885D7D11}"
21:38:13 [2536] 0% Expunging server note "{BAC87B9C-DD2A-4985-A5C4-5280A1DE5A0E}"
21:38:13 [2536] 0% Expunging server note "{C835ABA2-B80E-4CE9-AFAC-061FCCAD2679}"
21:38:13 [2536] 0% Expunging server note "{9362B9A5-61B3-417C-983B-B115C49D4923}"
21:38:13 [2536] 0% Expunging server note "{4912B9A7-934A-4E1F-9DB8-8E5932E2F7C2}"
21:38:13 [2536] 0% Expunging server note "{440CF0AC-B6D2-4AEB-A097-D85749B4764E}"
21:38:13 [2536] 0% Expunging server note "{0CEB11AE-33E9-4EE0-967C-733080932E8A}"
21:38:13 [2536] 0% Expunging server note "{2BB09AB2-283C-4BA9-8C2A-4EBECD98711E}"
21:38:13 [2536] 0% Expunging server note "{983257BA-364A-47A8-9EF2-41E7433EFAE3}"
21:38:13 [2536] 0% Expunging server note "{3C5AFCBA-C2CF-4603-8FCF-27BB3C69FD65}"
21:38:13 [2536] 0% Expunging server note "{586E09BD-BDC0-4284-829C-8BDBB6E6161F}"
21:38:13 [2536] 0% Expunging server note "{A7F6AEC1-41A2-4792-A1DE-863E05E3D9AA}"
21:38:13 [2536] 0% Expunging server note "{650D47C4-A416-42D2-AAD2-A60822817D9C}"
21:38:13 [2536] 0% Expunging server note "{BF0472CB-5C7D-4F5C-950A-7999D82298EF}"
21:38:13 [2536] 0% Expunging server note "{961120D5-7D3C-470B-A003-165F24684EDC}"
21:38:13 [2536] 0% Expunging server note "{36175ED5-75E4-4D31-AC7B-A42B7B0B8783}"
21:38:13 [2536] 0% Expunging server note "{29BFFFD6-9750-4E57-820C-D1FB5DF767E8}"
21:38:13 [2536] 0% Expunging server note "{665CBAD8-3D6A-4A2F-B056-E2CC0A3B143C}"
21:38:13 [2536] 0% Expunging server note "{2343DEE1-7835-4B09-88F5-5A8AEF0CA814}"
21:38:13 [2536] 0% Expunging server note "{BF2FF1E1-0153-4A16-BB8E-6631FA070C3A}"
21:38:13 [2536] 0% Expunging server note "{0BE1B7E5-875A-4596-AFA0-BC54FD88E4C8}"
21:38:13 [2536] 0% Expunging server note "{CFDA23E7-75B6-493F-871D-B74EE2EC5622}"
21:38:13 [2536] 0% Expunging server note "{715780E8-87AE-442B-8787-EF088D7070D7}"
21:38:13 [2536] 0% Expunging server note "{92B36EE9-24C9-4321-A1DD-0AB8C2749C98}"
21:38:13 [2536] 0% Expunging server note "{8EB365F9-C8B0-49A8-B5C4-A7842840EB5D}"
21:38:16 [2536] 0% * updateCount: 5173 --> 5289 (116)
21:38:31 [2536] 98% Updating server items
21:38:31 [2536] 98% Updating server note "Убрать царапины на коже ботинок, обувь", resource count: 1
21:38:31 [2536] 98% * guid={fda908e7-8065-4c6a-a1a5-8c1d5eae0e25}
21:38:32 [2536] 98% * rsrc={3be26603-0830-42a5-b1ca-f636e8b58f8a}, note={fda908e7-8065-4c6a-a1a5-8c1d5eae0e25}
21:38:32 [2536] 98% * updateCount: 5289 --> 5290
21:38:32 [2536] 98% * updateCount: 5290 --> 5291
21:38:33 [2536] 99% Saved account updateCount: 5291
21:38:34 [2360] Client synchronization finished, status: complete
21:38:34 [2360] * 3 items received
21:38:34 [2360] * 2 items sent
21:38:34 [2360] * elapsed time: 36s

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