aboris26 1 Posted October 6, 2009 Share Posted October 6, 2009 I've been using Evernote for a few months now and worked fine until recently. Everytime it starts up it crashes. I've tried reinstalling, uninstalling and clearing all files. Nothing seems to make it better. Here is the crash log:Process: Evernote [1783]Path: /Applications/Evernote.app/Contents/MacOS/EvernoteIdentifier: com.evernote.EvernoteVersion: 1.4.9 (57356)Code Type: X86 (Native)Parent Process: launchd [87]Date/Time: 2009-10-05 20:10:53.424 -0600OS Version: Mac OS X 10.6.1 (10B504)Report Version: 6Interval Since Last Report: 10311 secCrashes Since Last Report: 7Per-App Interval Since Last Report: 28 secPer-App Crashes Since Last Report: 7Anonymous UUID: 789ADDF8-421E-430D-AD5D-647149F56191Exception Type: EXC_CRASH (SIGILL)Exception Codes: 0x0000000000000000, 0x0000000000000000Crashed Thread: 0 Dispatch queue: com.apple.main-threadThread 0 Crashed: Dispatch queue: com.apple.main-thread0 libSystem.B.dylib 0x912087da mach_msg_trap + 101 libSystem.B.dylib 0x91208f47 mach_msg + 682 com.apple.CoreFoundation 0x9217bdbf __CFRunLoopRun + 24473 com.apple.CoreFoundation 0x9217ad34 CFRunLoopRunSpecific + 4524 com.apple.CoreFoundation 0x9217ab61 CFRunLoopRunInMode + 975 com.apple.HIToolbox 0x924b8fec RunCurrentEventLoopInMode + 3926 com.apple.HIToolbox 0x924b8da3 ReceiveNextEventCommon + 3547 com.apple.HIToolbox 0x924b8c28 BlockUntilNextEventMatchingListInMode + 818 com.apple.AppKit 0x93751c95 _DPSNextEvent + 8479 com.apple.AppKit 0x9375150a -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 15610 com.apple.AppKit 0x9371369b -[NSApplication run] + 82111 com.apple.AppKit 0x9370b735 NSApplicationMain + 57412 com.evernote.Evernote 0x00002e62 start + 54Thread 1:0 libSystem.B.dylib 0x9122e092 __workq_kernreturn + 101 libSystem.B.dylib 0x9122e628 _pthread_wqthread + 9412 libSystem.B.dylib 0x9122e246 start_wqthread + 30Thread 2: Dispatch queue: com.apple.libdispatch-manager0 libSystem.B.dylib 0x9122f03a kevent + 101 libSystem.B.dylib 0x9122f768 _dispatch_mgr_invoke + 2152 libSystem.B.dylib 0x9122ebf9 _dispatch_queue_invoke + 1833 libSystem.B.dylib 0x9122e98a _dispatch_worker_thread2 + 2344 libSystem.B.dylib 0x9122e401 _pthread_wqthread + 3905 libSystem.B.dylib 0x9122e246 start_wqthread + 30Thread 3:0 libSystem.B.dylib 0x9122e092 __workq_kernreturn + 101 libSystem.B.dylib 0x9122e628 _pthread_wqthread + 9412 libSystem.B.dylib 0x9122e246 start_wqthread + 30Thread 4:0 libSystem.B.dylib 0x9122e092 __workq_kernreturn + 101 libSystem.B.dylib 0x9122e628 _pthread_wqthread + 9412 libSystem.B.dylib 0x9122e246 start_wqthread + 30Thread 5:0 libSystem.B.dylib 0x912087da mach_msg_trap + 101 libSystem.B.dylib 0x91208f47 mach_msg + 682 com.apple.CoreFoundation 0x9217bdbf __CFRunLoopRun + 24473 com.apple.CoreFoundation 0x9217ad34 CFRunLoopRunSpecific + 4524 com.apple.CoreFoundation 0x9217ab61 CFRunLoopRunInMode + 975 com.apple.Foundation 0x91b06498 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 3296 com.apple.Foundation 0x91acd964 -[NSThread main] + 457 com.apple.Foundation 0x91acd914 __NSThread__main__ + 14998 libSystem.B.dylib 0x91235f39 _pthread_start + 3459 libSystem.B.dylib 0x91235dbe thread_start + 34Thread 6:0 libSystem.B.dylib 0x91227756 select$DARWIN_EXTSN + 101 com.apple.CoreFoundation 0x921bb04d __CFSocketManager + 10852 libSystem.B.dylib 0x91235f39 _pthread_start + 3453 libSystem.B.dylib 0x91235dbe thread_start + 34Thread 7:0 com.apple.CoreFoundation 0x9214498c __CFStringCreateImmutableFunnel3 + 121 com.apple.CoreFoundation 0x9214e03e CFStringCreateWithBytes + 942 com.apple.Foundation 0x91aba5a7 -[NSPlaceholderString initWithBytes:length:encoding:] + 1393 com.apple.Foundation 0x91ac2cf8 -[NSString initWithUTF8String:] + 1384 com.apple.Foundation 0x91b32cfd +[NSXMLElement _elementFromTidyDoc:element:encoding:elementClass:nodeClass:] Link to comment
engberg 89 Posted October 6, 2009 Share Posted October 6, 2009 Please try installing the release candidate of our upcoming version 1.5:Quit Evernote from the Menu BarDrag the Evernote Application to the TrashRebootDownload and install: http://www.evernote.com/about/download/ ... releaseMacIf that doesn't help, try deleting your saved Evernote settings by running the Mac "Terminal" application and then type this command:defaults delete com.evernote.Evernote Let us know if this helps. Link to comment
aboris26 1 Posted October 7, 2009 Author Share Posted October 7, 2009 Dave, thanks for you're response. I followed your steps and uninstalled and installed the new version of Evernote and it crashed on opening too. I reset the defaults and it cleared out my preferences (it asked me to login then instantly crashed). Neither suggestion worked, any more? It seems like it opens fine until it tries to draw the first preview of a text note and then crashes right after.Here is the full log from the crash (its too long to post here)Part 1: http://shortText.com/zlj8zd710Part 2: http://shortText.com/cxvjbpicmAnything you can do to help, I'd be very grateful.Cheers Link to comment
geechorama 1 Posted October 7, 2009 Share Posted October 7, 2009 The mac team is taking a look at this...What version of Safari are you running on your Mac? Link to comment
aboris26 1 Posted October 8, 2009 Author Share Posted October 8, 2009 I'm running Snow Leopard 10.6.1 Link to comment
olivay 0 Posted October 13, 2009 Share Posted October 13, 2009 I'm having the same issue. Has it been resolved for you? Link to comment
engberg 89 Posted October 13, 2009 Share Posted October 13, 2009 Please try upgrading to the latest release (version 1.5.0) and then reboot. If you still see the problem after that, try running the Mac "Console" application and grab the last dozen "Evernote" lines you see before the crash.Thanks Link to comment
aboris26 1 Posted October 14, 2009 Author Share Posted October 14, 2009 Dave,I tried installing the new version again and it crashed again, here is the console:09-10-13 8:52:06 PM Evernote[140] Client name: Evernote Mac/60140 (en-CA); MacOS/10.6.1;09-10-13 8:52:12 PM WindowServer[64] kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.09-10-13 8:52:12 PM com.apple.WindowServer[64] Tue Oct 13 20:52:12 Andrew-Norriss-MacBook-Pro.local WindowServer[64] : kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.09-10-13 8:52:12 PM Evernote[140] kCGErrorIllegalArgument: CGSOrderWindowList09-10-13 8:52:12 PM [0x0-0x12012].com.evernote.Evernote[140] Tue Oct 13 20:52:12 Andrew-Norriss-MacBook-Pro.local Evernote[140] : kCGErrorIllegalArgument: CGSOrderWindowList09-10-13 8:52:12 PM Evernote[140] kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.09-10-13 8:52:12 PM [0x0-0x12012].com.evernote.Evernote[140] Tue Oct 13 20:52:12 Andrew-Norriss-MacBook-Pro.local Evernote[140] : kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.09-10-13 8:52:12 PM Evernote[140] WebKit runtime: 531.9.009-10-13 8:52:12 PM Evernote[140] WebCore runtime: 531.9.009-10-13 8:52:18 PM Evernote[140] 1 notes need thumbnails09-10-13 8:52:18 PM Evernote[140] Password has changed.09-10-13 8:52:25 PM com.apple.launchd.peruser.501[86] ([0x0-0x12012].com.evernote.Evernote[140]) Job appears to have crashed: Illegal instruction09-10-13 8:52:25 PM CrashReporter[145] Evernote terminated unexpectedly - preparing report09-10-13 8:52:25 PM [0x0-0x12012].com.evernote.Evernote 2009-10-13 20:52:25.636 CrashReporter[145] Evernote terminated unexpectedly - preparing report09-10-13 8:52:25 PM Dock[90] kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed09-10-13 8:52:25 PM Dock[90] kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.09-10-13 8:52:25 PM com.apple.Dock.agent[90] Tue Oct 13 20:52:25 Andrew-Norriss-MacBook-Pro.local Dock[90] : kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed09-10-13 8:52:25 PM com.apple.Dock.agent[90] Tue Oct 13 20:52:25 Andrew-Norriss-MacBook-Pro.local Dock[90] : kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.09-10-13 8:52:25 PM Dock[90] kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed09-10-13 8:52:25 PM Dock[90] kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed09-10-13 8:52:25 PM com.apple.Dock.agent[90] Tue Oct 13 20:52:25 Andrew-Norriss-MacBook-Pro.local Dock[90] : kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed09-10-13 8:52:25 PM com.apple.Dock.agent[90] Tue Oct 13 20:52:25 Andrew-Norriss-MacBook-Pro.local Dock[90] : kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed09-10-13 8:52:25 PM com.apple.Dock.agent[90] Tue Oct 13 20:52:25 Andrew-Norriss-MacBook-Pro.local Dock[90] : kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed09-10-13 8:52:25 PM Dock[90] kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed09-10-13 8:52:25 PM Dock[90] kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed09-10-13 8:52:25 PM Dock[90] kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed09-10-13 8:52:25 PM com.apple.Dock.agent[90] Tue Oct 13 20:52:25 Andrew-Norriss-MacBook-Pro.local Dock[90] : kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed09-10-13 8:52:25 PM com.apple.Dock.agent[90] Tue Oct 13 20:52:25 Andrew-Norriss-MacBook-Pro.local Dock[90] : kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed09-10-13 8:52:25 PM Dock[90] kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed09-10-13 8:52:25 PM com.apple.Dock.agent[90] Tue Oct 13 20:52:25 Andrew-Norriss-MacBook-Pro.local Dock[90] : kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed09-10-13 8:52:25 PM Dock[90] kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed09-10-13 8:52:25 PM com.apple.Dock.agent[90] Tue Oct 13 20:52:25 Andrew-Norriss-MacBook-Pro.local Dock[90] : kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed09-10-13 8:52:25 PM Dock[90] kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed09-10-13 8:52:25 PM Dock[90] kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed09-10-13 8:52:25 PM Dock[90] kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed09-10-13 8:52:25 PM Dock[90] kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed09-10-13 8:52:25 PM com.apple.Dock.agent[90] Tue Oct 13 20:52:25 Andrew-Norriss-MacBook-Pro.local Dock[90] : kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed09-10-13 8:52:25 PM com.apple.Dock.agent[90] Tue Oct 13 20:52:25 Andrew-Norriss-MacBook-Pro.local Dock[90] : kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed09-10-13 8:52:25 PM com.apple.Dock.agent[90] Tue Oct 13 20:52:25 Andrew-Norriss-MacBook-Pro.local Dock[90] : kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed09-10-13 8:52:25 PM com.apple.Dock.agent[90] Tue Oct 13 20:52:25 Andrew-Norriss-MacBook-Pro.local Dock[90] : kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed09-10-13 8:52:25 PM Dock[90] kCGErrorIllegalArgument: CGSOrderWindowList09-10-13 8:52:25 PM Dock[90] kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed09-10-13 8:52:25 PM Dock[90] kCGErrorIllegalArgument: CGSCopyWindowProperty09-10-13 8:52:25 PM Dock[90] kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed09-10-13 8:52:25 PM Dock[90] kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed09-10-13 8:52:25 PM Dock[90] kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed09-10-13 8:52:25 PM com.apple.Dock.agent[90] Tue Oct 13 20:52:25 Andrew-Norriss-MacBook-Pro.local Dock[90] : kCGErrorIllegalArgument: CGSOrderWindowList09-10-13 8:52:25 PM com.apple.Dock.agent[90] Tue Oct 13 20:52:25 Andrew-Norriss-MacBook-Pro.local Dock[90] : kCGErrorIllegalArgument: CGSSetWindowTransformsAtPlacement: Failed09-10-13 8:52:25 PM com.apple.Dock.agent[90] Tue Oct 13 20:52:25 Andrew-Norriss-MacBook-Pro.local Dock[90] : kCGErrorIllegalArgument: CGSCopyWindowProperty09-10-13 8:52:25 PM com.apple.Dock.agent[90] Tue Oct 13 20:52:25 Andrew-Norriss-MacBook-Pro.local Dock[90] : kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed09-10-13 8:52:25 PM com.apple.Dock.agent[90] Tue Oct 13 20:52:25 Andrew-Norriss-MacBook-Pro.local Dock[90] : kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed09-10-13 8:52:25 PM com.apple.Dock.agent[90] Tue Oct 13 20:52:25 Andrew-Norriss-MacBook-Pro.local Dock[90] : kCGErrorIllegalArgument: CGSSetWindowTransformAtPlacement: Failed09-10-13 8:52:25 PM Dock[90] kCGErrorIllegalArgument: CGSSetWindowListSystemLevel: Failed09-10-13 8:52:25 PM com.apple.Dock.agent[90] Tue Oct 13 20:52:25 Andrew-Norriss-MacBook-Pro.local Dock[90] : kCGErrorIllegalArgument: CGSSetWindowListSystemLevel: Failed09-10-13 8:52:25 PM com.apple.Dock.agent[90] Tue Oct 13 20:52:25 Andrew-Norriss-MacBook-Pro.local Dock[90] : kCGErrorIllegalArgument: CGSSetWindowListSystemLevel: Failed09-10-13 8:52:25 PM com.apple.Dock.agent[90] Tue Oct 13 20:52:25 Andrew-Norriss-MacBook-Pro.local Dock[90] : kCGErrorIllegalArgument: CGSSetWindowListSystemLevel: Failed09-10-13 8:52:25 PM Dock[90] kCGErrorIllegalArgument: CGSSetWindowListSystemLevel: Failed09-10-13 8:52:25 PM Dock[90] kCGErrorIllegalArgument: CGSSetWindowListSystemLevel: Failed09-10-13 8:52:25 PM Dock[90] kCGErrorIllegalArgument: CGSSetWindowListSystemLevel: Failed09-10-13 8:52:25 PM com.apple.Dock.agent[90] Tue Oct 13 20:52:25 Andrew-Norriss-MacBook-Pro.local Dock[90] : kCGErrorIllegalArgument: CGSSetWindowListSystemLevel: Failed09-10-13 8:52:27 PM ReportCrash[150] Saved crash report for Evernote[140] version 1.5.0 (60140) to /Users/anorris/Library/Logs/DiagnosticReports/Evernote_2009-10-13-205226_Andrew-Norriss-MacBook-Pro.crash Link to comment
aboris26 1 Posted October 14, 2009 Author Share Posted October 14, 2009 Here is the solution that worked for me:If you don't have any important notes that have not been synchronized to the service*, you can try the following:Please try moving your Evernote database directory so that Evernote will regenerate a new local database by copying your notes back down from the service. To do this:Quit Evernote.In the finder, open the "Library" folder in your home directory. (This is in the directory with your name, NOT at the top level of your hard drive.)Navigate to "Application Support"Move the "Evernote" directory from that location to a different place (like the desktop)Start Evernote, provide your username and password again if neededThis will synchronize all of your notes from the service and create a new local database.*If you do have some unsynchronized notes, you can go to the Note List view, sort by the "Sync" column, and export any notes that have a * in that column to .enex format before following the above instructions. Once those instructions are finished, you can then import the .enex files you created to restore these exported notes. Link to comment
Bambooloo 0 Posted October 9, 2013 Share Posted October 9, 2013 THANK YOU aboris26. mad biggups Link to comment
Idea
aboris26 1
I've been using Evernote for a few months now and worked fine until recently. Everytime it starts up it crashes. I've tried reinstalling, uninstalling and clearing all files. Nothing seems to make it better. Here is the crash log:
Process: Evernote [1783]
Path: /Applications/Evernote.app/Contents/MacOS/Evernote
Identifier: com.evernote.Evernote
Version: 1.4.9 (57356)
Code Type: X86 (Native)
Parent Process: launchd [87]
Date/Time: 2009-10-05 20:10:53.424 -0600
OS Version: Mac OS X 10.6.1 (10B504)
Report Version: 6
Interval Since Last Report: 10311 sec
Crashes Since Last Report: 7
Per-App Interval Since Last Report: 28 sec
Per-App Crashes Since Last Report: 7
Anonymous UUID: 789ADDF8-421E-430D-AD5D-647149F56191
Exception Type: EXC_CRASH (SIGILL)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x912087da mach_msg_trap + 10
1 libSystem.B.dylib 0x91208f47 mach_msg + 68
2 com.apple.CoreFoundation 0x9217bdbf __CFRunLoopRun + 2447
3 com.apple.CoreFoundation 0x9217ad34 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x9217ab61 CFRunLoopRunInMode + 97
5 com.apple.HIToolbox 0x924b8fec RunCurrentEventLoopInMode + 392
6 com.apple.HIToolbox 0x924b8da3 ReceiveNextEventCommon + 354
7 com.apple.HIToolbox 0x924b8c28 BlockUntilNextEventMatchingListInMode + 81
8 com.apple.AppKit 0x93751c95 _DPSNextEvent + 847
9 com.apple.AppKit 0x9375150a -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
10 com.apple.AppKit 0x9371369b -[NSApplication run] + 821
11 com.apple.AppKit 0x9370b735 NSApplicationMain + 574
12 com.evernote.Evernote 0x00002e62 start + 54
Thread 1:
0 libSystem.B.dylib 0x9122e092 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9122e628 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9122e246 start_wqthread + 30
Thread 2: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x9122f03a kevent + 10
1 libSystem.B.dylib 0x9122f768 _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x9122ebf9 _dispatch_queue_invoke + 183
3 libSystem.B.dylib 0x9122e98a _dispatch_worker_thread2 + 234
4 libSystem.B.dylib 0x9122e401 _pthread_wqthread + 390
5 libSystem.B.dylib 0x9122e246 start_wqthread + 30
Thread 3:
0 libSystem.B.dylib 0x9122e092 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9122e628 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9122e246 start_wqthread + 30
Thread 4:
0 libSystem.B.dylib 0x9122e092 __workq_kernreturn + 10
1 libSystem.B.dylib 0x9122e628 _pthread_wqthread + 941
2 libSystem.B.dylib 0x9122e246 start_wqthread + 30
Thread 5:
0 libSystem.B.dylib 0x912087da mach_msg_trap + 10
1 libSystem.B.dylib 0x91208f47 mach_msg + 68
2 com.apple.CoreFoundation 0x9217bdbf __CFRunLoopRun + 2447
3 com.apple.CoreFoundation 0x9217ad34 CFRunLoopRunSpecific + 452
4 com.apple.CoreFoundation 0x9217ab61 CFRunLoopRunInMode + 97
5 com.apple.Foundation 0x91b06498 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
6 com.apple.Foundation 0x91acd964 -[NSThread main] + 45
7 com.apple.Foundation 0x91acd914 __NSThread__main__ + 1499
8 libSystem.B.dylib 0x91235f39 _pthread_start + 345
9 libSystem.B.dylib 0x91235dbe thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x91227756 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x921bb04d __CFSocketManager + 1085
2 libSystem.B.dylib 0x91235f39 _pthread_start + 345
3 libSystem.B.dylib 0x91235dbe thread_start + 34
Thread 7:
0 com.apple.CoreFoundation 0x9214498c __CFStringCreateImmutableFunnel3 + 12
1 com.apple.CoreFoundation 0x9214e03e CFStringCreateWithBytes + 94
2 com.apple.Foundation 0x91aba5a7 -[NSPlaceholderString initWithBytes:length:encoding:] + 139
3 com.apple.Foundation 0x91ac2cf8 -[NSString initWithUTF8String:] + 138
4 com.apple.Foundation 0x91b32cfd +[NSXMLElement _elementFromTidyDoc:element:encoding:elementClass:nodeClass:]
Link to comment
9 replies to this idea
Recommended Posts
Archived
This topic is now archived and is closed to further replies.