pinkspinoni 0 Posted October 1, 2014 Share Posted October 1, 2014 I have Evernote on my iPad mini and my galaxy s5 phone. They do not talk to each other when I press sync. What I put on the ipad does not appear on the phone and vice versa. Any ideas please? Thanx Link to comment
Level 5* jefito 5,589 Posted October 1, 2014 Level 5* Share Posted October 1, 2014 In order for them to sync to each other, they both need to sync with the Evernote servers. Log into your account at http://www.evernote.com/Home.action, and see if your notes from either/both devices have been synced to the Evernote servers correctly. Link to comment
pinkspinoni 0 Posted October 1, 2014 Author Share Posted October 1, 2014 Thanx Jeff to. It seems that I cannot log onto servers on Ipad or Android. Think i will have to find another app. Thanx for taking the time to help. Link to comment
Level 5* jefito 5,589 Posted October 1, 2014 Level 5* Share Posted October 1, 2014 You'd need to log in using a Windows, Mac or Linux system; should work using Chrome, at least, and probably other browsers. All of this is in aid of trying to diagnose your issue. I have no problem syncing notes between several Windows desktops and two Android devices. Link to comment
pinkspinoni 0 Posted October 1, 2014 Author Share Posted October 1, 2014 Ah I see. Thanks again Jefito, I shall try that. Link to comment
pinkspinoni 0 Posted October 1, 2014 Author Share Posted October 1, 2014 I thought it was the usual "not compatible with Apple" problem. I shall deffo try what you suggest. Thank u Link to comment
Wordsgood 526 Posted October 2, 2014 Share Posted October 2, 2014 I know this info is easily found in the Knowledge Base, but I think it would be a really good idea for EN to do what has been suggested a number of times by several forum members:Create a pinned forum note with some basic FAQs, including an explanation about the concept of Cloud storage & services, how Syncing works, and direct links to all the Getting Started Guides for each app.You'd need to log in using a Windows, Mac or Linux system; should work using Chrome, at least, and probably other browsers. All of this is in aid of trying to diagnose your issue. I have no problem syncing notes between several Windows desktops and two Android devices. Link to comment
Wordsgood 526 Posted October 2, 2014 Share Posted October 2, 2014 Hi Pinkspinoni,Aside from this forum, Evernote also has a Knowledge Base (KB) on their company site that you navigate via a search engine. Below I've provided three links to get you started. If you also have a Windows or Mac desktop computer/laptop, the first link lists direct links to all the Getting Started Guides for each app (client/device).I've also save you a step and provide direct links to the applicable guides for your iPad and GS5 phone.A general Getting Started with Evernote KB articlehttp://evernote.com/contact/support/kb/#/search?query=getting started with evernote/Getting Started Guide for Android:http://evernote.com/evernote/guide/android/Getting Started Guide for iPad:http://evernote.com/evernote/guide/ios/I have Evernote on my iPad mini and my galaxy s5 phone. They do not talk to each other when I press sync. What I put on the ipad does not appear on the phone and vice versa. Any ideas please? Thanx Link to comment
pinkspinoni 0 Posted October 2, 2014 Author Share Posted October 2, 2014 Thank you wordsgood, that's fab! Link to comment
COEBRA 0 Posted February 14, 2015 Share Posted February 14, 2015 I can't edit notes created on my iPad or MAC while using the android app on my Galaxy S4. The text is "clear" so I can't tell where my cursor is in the existing note. The help sheets don't address anything like this. I'm signed in and can see the notes I create on the landing page but after selecting the note to view it, the text is not visible. Is it indeed a compatibility issue between the platforms? Link to comment
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